Location: Bath, England, United Kingdom
Company: Bitrecruit (Client/Employer: Occupop)
Posted: 20.05.2026
Job reference: 785a2e1d29d3aeeb2322dbb0aa42a183
What We Offer
* Annual Leave: 33 days
* Pension Scheme: 5% company match
* Life Assurance: 4x your salary
* Tools Provided: Company van and tablet
* Working Hours: 8:00 AM–5:30 PM, Monday to Friday (42 hours/week)
* Lunch Allowance
* Overtime Rates: Time and a third (Mon‑Fri outside regular hours); Time and a half on optional Saturdays
Key Responsibilities
* Perform confined space entry for internal inspections / repairs.
* Diagnose faults to repair or replace equipment, emphasizing first‑time, first‑fix (FTFF).
* Communicate issues, problems, and solutions through escalation points.
* Work primarily lone.
* Notify customers first thing with ETA and keep them updated of any delays.
* Carry out visual risk assessments on each job as required and raise concerns with line manager.
* Provide feedback on parts used in line with procedures to ensure parts are pre‑paid when dealing with an end‑user.
* Deliver good customer service at all times and discuss recommendations on service plans and upgrade options on site, noting these on your report.
* Carry out monthly stock takes on van stock or stock stored at lockups.
* Carry out on‑the‑job training and undertake personal training courses as required.
* Liaise with customer on site as required and keep them abreast of any issues/updates on their expectations and seek office involvement where additional unforeseen costs will require payment.
* Ensure all company property and vehicles are maintained in line with company policy.
Essential Criteria
* Relevant experience in a similar role.
* Physically fit for the job (medical assessment may apply).
* Clean driving licence.
* Proficiency in IT, including Microsoft Office and PDA software.
* Strong troubleshooting skills in challenging environments.
* Excellent communication skills (verbal and written).
* Exceptional organisational and time‑management skills.
* Ability to work both independently and as part of a team.
* Strong problem‑solving skills and customer‑focused mindset.
* Ability to work under pressure and adapt to a fast‑paced environment.
Desirable Criteria
* Experience in electrical or mechanical engineering.
* Familiarity with the wastewater industry, including sewage systems.
* Proven experience working with sewage treatment / pump stations.
Equal opportunity employer, welcoming candidates from all backgrounds and experiences.
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