Orion Group Life Sciences is currently recruiting a Project Assistant on behalf of our international client specializing in data analytics, technology, and clinical research for the healthcare industry. The position is based in Chesterfield and initially offers a 4-month contract with the potential for extension.
The candidate will work within a team of Data Entry/Helpline Operator staff but should also be capable of working independently.
Key requirements include:
* Demonstrating a balanced approach to data entry speed and accuracy, with excellent attention to detail.
* Handling incoming calls on the survey helpline, requiring good communication skills and a confident telephone manner; customer service experience is advantageous.
* Willingness to assist with various tasks as needed; training will be provided.
* Achieving an 80% pass rate in MRC Training, which will be provided.
Hours:
Candidates must be able to work shift patterns from 7:00 am to 3:00 pm and 3:00 pm to 11:00 pm.
Personal Qualities:
The ideal candidate will be self-motivated, methodical, focused, and detail-oriented, maintaining energy and tenacity throughout their role.
Responsibilities:
* Coding and inputting large volumes of survey data and freeform comments using bespoke verification software.
* Handling calls from the public, NHS staff, charity organizations, and others, providing advice, conducting surveys, offering information/support, and taking appropriate actions.
* Performing ad hoc duties to support the organization’s operations.
* Proofreading documents and data.
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