Quality Assurance Officer - Adult Social Care
Bracknell Forest Council
Contract Role
Day Rate: £384.77 LTD (inclusive of holiday pay) or £300 PAYE (exclusive of holiday pay)
About the Role
Bracknell Forest Council is seeking an experienced Quality Assurance Officer to support and drive continuous improvement within Adult Social Care. This is a key role focused on ensuring high standards of service delivery and positive outcomes for vulnerable adults.
Key Objectives
* Implement and lead quality assurance processes in line with the council's QA strategy and Adult Social Care framework
* Ensure services consistently meet required standards while striving for excellence
Key Responsibilities
* Lead the annual auditing programme for Adult Social Care and coordinate monthly audits
* Work closely with the Performance Team to ensure data informs service improvement
* Coordinate quality assurance functions through forums, offering support, challenge, and guidance
* Ensure service performance is informed by service user feedback
* Produce regular QA reports for management teams
* Deliver an annual audit report outlining findings, learning, and improvement actions
* Support inspection readiness and action planning following audits and inspections
* Contribute to overall performance improvement across Adult Social Care
* Undertake additional duties as required in line with the role
What We're Looking For
* Strong experience in Adult Social Care quality assurance or auditing
* Ability to analyse performance data and drive service improvement
* Confident in report writing and presenting findings
* Experience supporting inspections and improvement plans
* Strong stakeholder engagement and communication skills
Why Apply
* Competitive day rate
* Opportunity to make a real impact on service quality
* Work within a supportive and forward-thinking local authority
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