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Operations supervisor

Manchester
FedEx
Operations supervisor
Posted: 20h ago
Offer description

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Your role
We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve.

Reporting into the Ramp Manager, you’ll drive all Station/Hub activity to ensure the operation is efficient and effective to exceed our customers’ expectations.

Working hours: 37.50 hours per week

Shift pattern: Monday to Thursday 13.15 - 22.00 (30 min break), Friday 13.30 - 18.15 (15 min break)

What will you be doing?

* Drive performance of the team in line with Station/Hubs targets and KPIs
* Ensure all levels of internal and external customer care are maintained during the shift
* Provide optimal levels of operational efficiencies and resource management
* Produce relevant reports as required by the depot
* Communicate effectively with all team members via hub briefing etc.
* Maintain Health & Safety standards of your team and the Station/Hub
* Manage, train, and develop your team for continuous improvement or succession through coaching, delegation, and feedback
* Adhere to and enforce FedEx's policies and procedures

What are we looking for?

* Someone who has a desire to engage and motivate a team to achieve
* Supervisory skills and experience
* An approachable and adaptable person
* Great organizational skills with the ability to manage and delegate a busy workload

What you’ll get!

* FedEx Retirement Plan
* Free Uniform and PPE
* Free parking
* Life assurance policy which pays out 4 x salary
* Employee Assistance Programme providing confidential support, information, and advice for wellbeing
* Hospital cash plan scheme
* Tuition assistance for external training
* Reduced rate shipping for international packages
* Group scheme savings on many items
* Great career opportunities

Diversity & Inclusion is more than the workplace. It’s about the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happen because we do it together.

FedEx in the UK is Disability Confident ‘Committed’.

FedEx was built on a philosophy that puts people first, and we are an equal opportunity employer committed to a diverse and inclusive workforce that provides growth opportunities for all.


Our Company

FedEx is one of the world's largest express transportation companies and has been recognized as one of the top 10 World’s Most Admired Companies by Fortune magazine. Every day, FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories worldwide. Our outstanding team of FedEx team members makes this global network possible, ensuring every FedEx experience is outstanding.


Our Philosophy

The People-Service-Profit (P-S-P) philosophy guides all FedEx decisions, policies, and activities. We care for our people, who in turn deliver the highest quality service to our customers, rewarding us with profitability that secures our future. We reinvest these profits into the business and our people, fostering a work environment that encourages innovation and high-quality service. We value our team members' contributions and prioritize their well-being.


Our Culture

Our culture is a cornerstone of our success and growth. We bring it to life through our behaviors, actions, and activities worldwide. While our systems, infrastructure, and processes can be replicated, our culture makes us unique and gives us a competitive edge in today’s global marketplace.

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