Position Title: Dental Practice Manager
Location: Chelsea House Dental
Employment Type: Full-Time
Experience Required: Minimum 5 Years in Dental or Healthcare Practice Management
About Us:
We are a well-established dental practice located in the heart of Chelsea, London, providing exceptional dental care to both NHS and private patients. Our modern, fully equipped clinic is committed to delivering the highest clinical standards in a professional and patient-focused environment.
We are now seeking an experienced Dental Practice Manager to join our leadership team and help take the practice to the next level.
Position Overview:
As the Dental Practice Manager, you will oversee the day-to-day operations of the practice, ensuring high standards of patient care, staff coordination, and operational efficiency. This is a pivotal role that requires strong leadership, excellent organizational skills, and a deep understanding of dental practice workflows.
Key Responsibilities:
* Oversee all administrative and operational aspects of the dental practice
* Lead, support, and develop the front desk and clinical team to maintain a positive, high-performance culture
* Ensure compliance with healthcare regulations, including CQC standards and GDPR
* Manage patient scheduling, billing, and customer service processes
* Monitor and optimize financial performance, including budgeting and cost control
* Liaise with suppliers, labs, and external partners to maintain smooth operations
* Implement and maintain practice policies and procedures
* Support marketing efforts and patient engagement strategies
* Drive continuous improvement across all areas of the practice
Requirements:
* Minimum 5 years of experience in dental or healthcare practice management
* Previous experience working in an NHS dental practice is essential
* Strong knowledge and practical understanding of NHS contract management, UDAs, and patient pathways
* In-depth knowledge of CQC compliance and NHS regulatory frameworks
* Strong leadership and team management abilities
* Exceptional communication and interpersonal skills
* Proficiency with dental software systems (S.F.D.)
* Proven ability to manage budgets, performance metrics, and KPIs
* Highly organised, detail-oriented, and proactive
Why Join Chelsea House Dental?
* Work in a state-of-the-art practice with a supportive and collaborative team
* Opportunity to lead and shape the growth of a well-respected dental clinic
* Competitive salary and benefits
* Continuous professional development and training opportunities