Estate Manager
We are seeking a skilled Estate Manager responsible for managing and developing client relationships to maximize profitability and generate new business opportunities within the Business Group and Colliers International.
Key Responsibilities
* Manage landlord enquiries and ensure compliance with lease obligations.
* Maintain regular contact with tenants regarding responsibilities and issues.
* Coordinate and resolve third-party and neighboring party requirements and disputes.
* Oversee and manage the sublet estate.
* Plan, conduct, and report on property inspections.
* Keep property files accurate and up-to-date.
* Maintain appropriate data levels, supervision, and regular reporting on the client property database.
* Manage specialist service partners across a property portfolio.
* Review and ensure quality of reports and recommendations from specialists.
* Perform routine Lease Advisory and Agency tasks.
* Monitor and update the client helpdesk.
* Coordinate quarterly tenant meetings.
* Manage contractor and service provider performance.
* Assist in planning, developing, and monitoring premises.
* Compile data and report on Health & Safety and Environmental performance.
* Investigate accidents, report incidents, and assist with insurance claims.
* Process invoices.
* Comply with health, safety, fire, and hygiene regulations.
* Work flexibly and collaboratively within a team environment.
* Line manage an administrator.
Qualifications and Skills
* Intermediate knowledge of Microsoft Office products.
* Commitment to high-quality work and continuous improvement.
* Ability to work under pressure and meet deadlines.
* Adaptability to changing client requirements and service delivery.
* Strong team player with initiative and collaborative skills.
Company Overview
Colliers is a leading commercial real estate services company offering a broad range of services including brokerage, management, valuation, consulting, and more. Headquartered in London, we have over 1200 specialists across 16 UK and Ireland offices.
Job Purpose
The Estates Manager provides corporate property management support, service coordination, and advice for a diverse estate comprising offices, retail, industrial units, and other properties. The role focuses on efficient administration and service delivery.
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