Join to apply for the WPO (Holmes) Typist role at Northumbria Police
Base pay range
Salary: Band 4, £26,106 – £26,403 per annum
Location: Agile, Middle Engine Lane and Home Working
Working for #TeamNP
The role
Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively. This could be the perfect time for you to join us in our Crime Team as a Word Processing Officer for Home Office Large Major Enquiry System (WPO HOLMES).
Are you detail-oriented and passionate about justice? Join #TeamNP and play a key support role in our major investigations. You’ll transcribe various media recordings—from suspect interviews to body-worn video footage—accurately and promptly, ensuring they are well-presented and accessible. Additionally, you’ll type and proofread documents, statements, and other materials using the HOLMES system or other word processing tools, providing comprehensive administrative support to our Major Investigation Team.
What you’ll do
* Interrogate HOLMES to identify documents related to Major Investigations that require typing including statements, officer reports and other documents relevant to the investigation and in line with the MIR policy. Accurately type the documents ensuring the final product is proofread before being loaded into the HOLMES account, amending the HOLMES workflow process to clearly identify to SIO/MIR/MIT staff the current document state.
* Transcribe verbatim audio recordings in a well-presented accurate manner in accordance with MIRSAP including suspect interviews, key witness Video Recorded interviews (VRI), Achieving Best Evidence (ABE) interviews, 999 calls, Body Worn Video (BWV) and sensitive covert recordings. This will include sensitive highly distressing material where you will regularly be offered Trauma Risk Management (TRIM) support.
* Organise all typing and transcription tasks ensuring they are completed in a timely and professional manner. Regular meetings with the Officer in Charge (OIC) and the Office Manager (OM) to ensure file submission dates are met and the product produced is error-free, MIRSAP compliant and court ready. This is an extremely challenging aspect of the role as urgent requests for court material are frequent and part of the day-to-day challenges of the role.
* Promptly identifying errors in documents, faults in recording equipment, faults in downloads together with workload commitments and communicating findings to either the officer concerned or escalating to the Office Manager/Officer in Charge.
* Maintain typing department work records enabling all staff to fully understand what typing has been completed and what is pending.
What you’ll bring
* RSA level 3 or OCR level 3 Text processing or equivalent qualification.
* Skilled in the use of specialist IT packages, systems and/or databases to fulfil role requirements. Successful completion of MIR Typist training course.
* Able to appropriately prioritise and plan own work.
* Ability to work effectively in a team to achieve shared objectives, demonstrating awareness of individual differences and providing support and advice as required. Able to proactively develop effective working relationships with colleagues, partners and other stakeholders.
* Good communication skills with the ability to listen, empathise, provide support and adapt language, form, and message to meet the needs of different people / audiences.
* Able to work in a highly pressured environment and deal with sensitive and distressing information.
We know it’s important for you to feel that you’re not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.
Interested to learn more? For further information about the role please contact Phil Mordue 6307 by email at Phil.Mordue@northumbria.police.uk.
Candidate information and process: This role uses AI in applications. Applicants should ensure submissions reflect personal qualifications, experiences and skills. The selection process includes thorough evaluations to verify authenticity and suitability.
Terms of appointment
This is a fixed term role subject to a six-month probationary period.
Please note if you are interested in applying for this secondment opportunity, please discuss this with your Line Manager and gain agreement prior to applying.
If you are successful in your application, you will have a six-month probation period with us where you will be unable to apply for any other post advertised internally or externally.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Eligibility and vetting This is a UK-based role requiring a six-month UK residence for Management Vetting checks; vetting clearance, medical information and references will be part of the offer.
Contact If you need adjustments or assistance during the recruitment process, contact careers@northumbria.police.uk.
Use of AI in Applications: The recruitment process may involve AI tools; submissions should reflect personal qualifications, experiences and skills. Our selection process will verify authenticity and suitability.
Expiry
This is a fixed term contract with a probationary period.
Employment type
* Contract
Job function
* Administrative
Industries
* Law Enforcement and Administrative and Support Services
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