About Us
Welcome to The Black Diamond Northamptons most distinctive art-deco inspired Tea Room and Events Venue, located within The Vintage Retreat, the largest vintage and retro shopping destination in Northampton.
By day, our elegant Tea Room serves artisan coffee, homemade cakes and freshly prepared food to visitors exploring over 100 independent traders inside the Vintage Retreat. By night, the space transforms into a dazzling events venue hosting everything from burlesque and themed cabaret nights to private parties, weddings and live entertainment, with a capacity of up to 500 guests.
Were proudly independent, full of personality, and growing fast now seeking a talented, hands-on Front of House Manager to help us elevate our service and guest experience even further.
The Role
Youll oversee all front-of-house operations across both our Tea Room and Events Venue leading the team, ensuring exceptional service, and keeping everything running smoothly across busy daytime trade and lively evening events.
Key responsibilities include:
Oversee daily Tea Room and barista service
Lead by example on the floor greeting guests and driving service excellence
Recruit, train and motivate the FOH team
Manage rotas, stock control and ordering
Work closely with the Head Chef and kitchen to coordinate service
Take a leading role in evening events, private hires and entertainment nights
Maintain hygiene, food safety and health & safety compliance
Contribute creative ideas for menus, promotions and events with the owner
What Were Looking For
Experience as a Supervisor, Assistant Manager or FOH Manager in hospitality
Confident, positive team leader with strong communication skills
Passion for service, presentation and creating memorable experiences
Organised, reliable and calm under pressure
Good understanding of food and drink service and coordination with the kitchen
Flexible for daytime, evening and weekend shifts (especially for events)
Working knowledge of food safety and hygiene standards
What We Offer
Competitive salary
Pension scheme
Staff discounts and free/discounted meals during shifts
Opportunity to grow with a rapidly expanding independent venue
Supportive, hands-on ownership and friendly, close-knit team
The chance to make a real impact not just manage, but shape how we do things
Why Join Us
Youll be part of something special a vibrant, character-filled venue at the heart of Northamptons independent hospitality scene. If you love the buzz of events, thrive on guest interaction, and want the freedom to bring your own ideas to life, The Black Diamond is the perfect place to shine.
Apply Now
Apply with your CV and a short note telling us why youd be a great fit for The Black Diamond.
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