Scheduler
Permanent
Location: Uxbridge
Salary: £30,000 + Bonus
Are you an experienced Scheduler or Service Coordinator seeking a new challenge?
Join a leading global organisation based in Uxbridge, where your scheduling expertise and proactive approach will make a significant impact. This is a fantastic opportunity to take ownership of a pivotal role that ensures the seamless coordination of service engineers and operational efficiency.
About the Role: As a Scheduler, you will be the vital link between the Service Desk, engineers, and customers. You’ll play a crucial role in scheduling maintenance, installations, and inspections, ensuring a smooth workflow while delivering exceptional customer service. This role suits someone highly organised, detail-oriented, and able to thrive in a fast-paced environment.
Key Responsibilities:
Schedule and dispatch service calls from the Service Desk to Service Engineers.
Plan and organise preventative maintenance services and boiler inspections.
Support the pre-planning of installations to ensure operational readiness.
Create service quotes and keep customers informed of any delays.
Answer incoming calls from engineers and provide assistance.
Review and adjust schedules throughout the day to meet changing priorities.
Use scheduling tools to ensure efficient planning and resource allocation.
Proactively collaborate with internal teams to drive seamless service delivery.
Build strong relationships with key customers, delivering an added-value service.
Ideal We’re Looking For:
Proven experience in scheduling or dispatching roles.
Strong organisational skills and the ability to prioritise effectively.
A proactive, self-motivated mindset with excellent problem-solving abilities.
Exceptional communication skills, with a customer-first attitude.
What You Need to Do Now:
If this sounds like the role for you, don’t wait - apply today with your up-to-date CV!
If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog.
Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful.
A little more about us:
We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles.
All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert.
We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003.
We take your privacy seriously. Please see our website for our full Data Privacy Notice.
Keywords for this role may include: Scheduler, Service Coordinator, Dispatch Coordinator, Service Scheduler, Maintenance Coordinator, Uxbridge Jobs, Scheduling Jobs, Service Planner, SAP Scheduling, Customer Liaison Roles