Are you an experienced Service Advisor seeking a rewarding opportunity within a reputable automotive dealership? Our client is looking to appoint a professional and customer-focused Service Advisor to join their well-established team in Poole. This is an excellent chance for a skilled individual to further their career in the motor trade, working within a company that prioritises customer satisfaction and employee development.
Benefits
* Competitive basic salary of £35,000 per annum
* On-target earnings of up to £45,000, including a strong monthly bonus scheme
* Incentive-driven bonus structure paid monthly
* Standard working hours from Monday to Friday, with every other Saturday morning
* Supportive and professional working environment
* Opportunities for career progression within a respected automotive dealership
Duties
* Greeting customers in a friendly, professional manner both face-to-face and over the phone
* Preparing job cards and ensuring precise documentation of vehicle repairs and services
* Advising customers on service plans, repairs, and maintenance options
* Communicating effectively with the workshop to update customers on vehicle progress
* Upselling additional services and parts where appropriate
* Managing administrative tasks within the service department efficiently
* Supporting the smooth operation of the service department to deliver excellent customer service
Requirements
* Proven experience as a Service Advisor, Parts Advisor, or Service Administrator within the automotive industry is preferred but not essential
* Excellent communication and organisational skills
* Strong customer service skills with the ability to handle multiple tasks effectively
* Ability to work well within a team and independently
* Knowledge of vehicle repair procedures and parts is advantageous
If this Service Advisor role aligns with your career goals and you wish to learn more, don’t hesitate to get in touch. Our client is eager to meet driven individuals who are committed to exceptional customer service.
Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Poole and Dorset, today to discover more about this fantastic Service Advisor opportunity.
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