Overview
Ready to take the next step in your Retail career? Take your knack with customers to the next level, working with your team to wow every Halfords customer you meet. This role is the gateway to management – you’ll have responsibility for the day‑to‑day running of a department, supervising and coaching others to deliver market‑leading standards to our customers. A key part of the sales floor leadership team, you’ll support the store management team to enable the best service delivery to our customers.
Your standards of customer service are already legendary and you’ll have an infectious enthusiasm for our products and services. You’ll also have key holder responsibility and will follow all in‑store security and stock loss procedures. We invest heavily in training to give colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group.
Responsibilities
To be successful in this role you’ll need to:
* Experience of supervising or leading a small team
* Experience of delivering great customer service ideally in a retail sales or a services business environment
* Experience of delivering on the job training / coaching to others
* Experience of working to tight deadlines
* A track record of achieving exceptional results against sales targets
* Ideally, technical knowledge and skills in motoring or cycling (not essential, training provided)
* A commitment to your own development
Benefits
* Store discount – 25% off most products across Halfords and Tredz
* Employee discount – up to 50% off your garage bills at Halfords Autocentre
* Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
* Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
* Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, 7 days a week
* Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes significantly reduced
* Life Assurance
* Uniform
* Sharesave scheme – save to purchase shares at a 20% discount
* Cycle to Work scheme
* Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy‑day fund for the future
* Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well‑being services
Equal Opportunity
At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
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