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Are you a high-performing leader ready to shape a growing SaaS business?
This is your chance to lead a driven team at the heart of a high-growth company that’s transforming how organisations secure public sector contracts. With 50% YoY growth and over 2,000 customers, and they are just getting started.
The Role:
Our client is seeking a Renewals Account Team Manager to own and drive the performance of their current and well established team. You will lead from the front - coaching, motivating, and delivering against ambitious Net & Gross Renewal Rate targets. You’ll also retain a select portfolio of prestigious clients, ensuring we keep our best relationships thriving.
Responsibilities:
* Lead, inspire, and grow a high-performing team of Renewal Account Managers.
* Drive monthly retention and growth targets (NRR/GRR).
* Deliver top-tier forecasting and reporting directly to the Sales & Marketing Director.
* Champion a solutions-focused, high-ownership culture.
* Lead on hiring, onboarding, and training future stars.
* Manage a small book of top-tier renewals—setting the gold standard.
The Candidate:
* 5+ years in Customer Success/Renewals, ideally in SaaS.
* Proven leadership and performance management experience essential.
* Exceptional communicator with a sharp commercial mind.
* CRM-savvy, metrics-obsessed, and solutions-oriented.
* Empathetic, inquisitive, and resilient under pressure.
* B2B SaaS or advisory services experience
* Familiarity with Hubspot or Vitally
The Why:
Senior leadership role with real impact and visibility. Be part of a mission-driven, fast-growing company with a competitive salary, 25 days holiday, pension + great perks. AND - Hybrid working in beautiful Bath.
Ready to lead from the front? Apply now and take the next step in your leadership journey.
If you would like to know more about this Renewal Accounts Team Manager opportunity, please get in touch with Rachel Dawson, here at Lloyd Barnes Recruitment.
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