Team Leader (Barista Maestro)
Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the perfect role for you.
A bit about the role
Starting pay of £12.33 – 13.33 per hour, rising with training to £12.83-13.83 (dependant store location).
As a Barista Maestro, you’ll have your first taste of leadership responsibility, accountability, and autonomy. You’ll get involved with day-to-day operations, stock maintenance, health & safety, store marketing, and other activities. Every day, you’ll be dedicated to creating uplifting experiences for our customers and inspiring your team to keep customer service at the heart of everything they do.
What’s involved?
1. Taking the lead on shifts to support your colleagues in delivering unbeatable experiences.
2. Maximising sales by leveraging people’s talents and placing them in the right roles.
3. Training and accrediting new Baristas.
4. Getting familiar with new recipes and ranges, and sharing the exciting news with the team.
5. Driving high standards every time, whether through the quality of an espresso or monthly coffee excellence scores.
A bit about you
A passion for coffee and people is just the start of what we’re looking for. What else makes a great Barista Maestro?
1. Reliability to open and close the store safely and on time.
2. Team leadership experience in a busy environment.
3. Desire to take on shared responsibility.
4. A love of turning knowledge into innovative ideas to help your store succeed.
5. Willingness to learn and be bold, brave, and action-oriented.
6. Flexible approach and can-do attitude, as each day offers exciting new challenges.
What we can offer
We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:
* On shift, free handmade drinks plus 50% discount on food and bottled drinks.
* Costa Coffee Retirement Plan, which offers matching contributions.
* Life Insurance & Income Protection Cover (if you join our pension scheme).
* Costa Discount App – 50% off food & drinks in Costa-owned stores when you’re not working.
* Cycle to Work Scheme to make savings on bikes and accessories.
* Share Incentive Plan – the chance to become a Coca-Cola shareholder.
* Salary Sacrifice Pension Scheme with up to 10% matched contributions.
* Shoes for Crews – Costa’s discounted shoe purchase scheme.
* Huge savings on gym memberships & fitness accessories.
* Feel Good discounts platform and app for instant cashback and savings at various retailers.
Additionally, you’ll participate in fundraising for our Costa Foundation, supporting children in coffee-growing communities to access quality education.
A bit about us
At the heart of Costa Coffee are our values: Passion, Warmth, Trust, and Courage. We’re the No. 1 coffee brand in the UK for 14 consecutive years. Join a genuine, passionate, and warm team that shares a love for coffee and delivering great experiences to customers, communities, and colleagues.
We promote diversity of thought and ideas, approach our work fearlessly, support risk-taking, and foster a culture of learning and growth. Individuality is championed, and everyone should feel included. Be yourself at Costa.
Other details
* Job Function: Retail Operations - Team Leader
* Pay Type: Hourly
* Employment Indicator: Permanent
* Location: Costa Nottingham Friar Lane, 1/1a Friar Lane, Nottingham, Nottinghamshire, United Kingdom
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