Shift pattern
Monday to Friday,between 08:00 – 19:00
Salary
Competitive salary, plus bonus and additional benefits
About us and the department this role sits in:
We’re the foundation brand bringing together our three companies, Lime, Calrom & Aviate, all with unique services to the travel trade. This position sits in Lime & Aviate – here’s a little more on each brand’s speciality:
* Lime are the British Airways experts, providing the airline’s best fares to the travel industry with a number of unique benefits.
* Aviate was founded in 2009 with the purpose of offering the best flight content to tour operators. They now encompass multiple brands with a broad offering, all with their customers in mind.
This role sits within our team of Product experts who act as the gateway between our client facing brands and our development company Calrom. We’re responsible for our Travel Systems products; including identifying business requirements, scoping, change management, defect resolution, test plans and versioning release validation of our bespoke travel systems and partner integrations to ensure our Travel System products operate seamlessly.
The role:
We are looking for a QA tester to assess and ensure quality through manual test execution. You will be responsible for creating, executing, and reporting results for manual test execution on new developments, bug fixes and version upgrades. Ultimately you will ensure our applications and systems are working correctly and changes delivered to a high standard.
Tasks & responsibilities include:
* Reviewing and analysing Product & System specifications.
* Creating test scripts for manual execution.
* Executing test scripts, reviewing, and communicating results.
* UAT validation for new functionality, product defect resolution and version updates.
* Report service requests & product defects to development teams and communicate known issues to Product stakeholders.
* Deliver high quality platform upgrades through detailed QA testing.
* Investigate test case failures, including XML and JSON file review.
* Conduct overall platform regression testing.
* Provide support and be recognised as a subject matter expert on designated platform products.
* Liaise with the wider Product team, development teams, product owners and other internal stakeholder teams as relevant.
* Contribute to our Support Centre knowledge base articles to further internal and external knowledge transfer.
We think you’ll be a great fit if you have:
* Have experience as a Quality Assurance tester or similar role (desirable, but training will be provided) or experience in utilising travel reservation platforms.
* Have an ability to troubleshoot and can effectively document errors (desirable, but training will be provided).
* Have a strong attention to detail.
* Have an analytical mind and desire for problem-solving.
* Strive to continuously improve quality.
* Aim to “self-learn / develop” skills and understanding of industry practices, procedures and policies that would impact Travel Innovation Group.
* Have knowledge of leisure or groups airline fares and rules, and GDS systems (desirable, but training will be provided).
* Are comfortable reading XML requests and responses (desirable, but training will be provided).
What you’ll get:
* Annual company bonus in addition to your salary.
* 33 days annual leave, including bank holidays.
* Hybrid working options (minimum three days in the office).
* 5% matched company pension contribution.
* Modern office with on-site gym and bar.
* Internal training academy to support your learning and personal development.
* Additional company benefits to support your wellbeing and happiness!
Locations: Chester, Manchester, Lahore, Cape Town, Barbados.
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