Guest Services Executive – Maternity Cover
Department: Front Office
Rate of Pay: £12.92 per hour plus benefits
Contract Type: Full Time
Hours of Work: 37.5 hours per week
Overview
Can you deliver a truly memorable first impression? As a Front Office Agent you will welcome guests and manage the check‑in and check‑out process for individual and group arrivals using the hotel systems.
Responsibilities
* Welcome guests and efficiently process check‑in and check‑out for all arrivals.
* Maintain accurate records and use the hotel reservation systems.
* Provide information about The Celtic Collection and its various outlets.
* Demonstrate a calm, friendly, and professional personality at all times.
* Multi‑task with a positive attitude and maintain a high standard of guest service.
What You'll Earn
* Free parking while on duty.
* Lifestyle, retail, and family discounts.
* Personalised in‑house training pathway and career development opportunities.
* Access to the award‑winning St Brides Spa Hotel, located on the clifftop with stunning views of the harbour, beach, and coastline.
Hotel Overview
The St Brides Spa Hotel is part of the Celtic Collection, operated by the team behind the iconic Celtic Manor Resort. The hotel offers individually styled, luxurious bedrooms, a contemporary restaurant, bar, and conference facilities. It has received multiple awards, including the best hotel in Wales.
Recruitment Information
In the event a high number of applications is received, we reserve the right to close this campaign early. All applicants must be eligible to live and work in the UK and will be required to provide documented evidence of eligibility. The Celtic Manor Resort is an equal opportunity employer and welcomes interest from applicants of all ages.
Equal Opportunity
We are an equal opportunity employer. We welcome applicants of all ages.
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