Customer Service Coordinator – Long-Term Assignment (Up to 2 Years)
Hereford
£13.07 per hour
Monday to Friday
RE Recruitment are supporting a well-established, friendly business in Hereford who are looking to recruit a Customer Service Coordinator for a long-term assignment of up to 2 years. This is a fantastic opportunity for someone with strong customer service and administrative experience to join a busy, fast-paced environment with career stability and ongoing development.
The Role
You will be a key part of the customer service team, ensuring orders are processed accurately and customers receive an excellent service experience.
Key Responsibilities
Manage order fulfilment processes for assigned customers
Respond to customer enquiries and provide clear, practical solutions
Prepare orders for entry, ensuring accuracy and completeness
Confirm pricing and enter approved items onto the system
Coordinate with internal departments and external providers to resolve issues
Handle sales and quality returns, including replacement orders
Communicate updates and order confirmations to customers
About You
Customer-focused with a proactive, solution-oriented approach
Excellent verbal and written communication skills
Confident decision-maker in a fast-paced environment
Previous customer service experience, ideally in a manufacturing or production setting
Proficient with Microsoft Office applications (Outlook, Excel, etc.)
This is a long-term role, offering stability for up to 2 years, and is available for immediate start.
Please send your CV to to apply.
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