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Customer service coordinator

Poole
Permanent
Randstad Enterprise
Customer service coordinator
Posted: 5 January
Offer description

Job Description

Job title - Fault Coordinator

Location: Poole


Contract length: 9 months (potential temp to perm)

Full time office whilst training, 4-5 months. Then 2 out of 4 shifts can be at home as long as confirmed with the manager.


Rate: £15.88 per hour PAYE


Hours: We are a 365 24/7 department, the shifts rotate through weekends and bank holidays.

Shift rotation: 4 on 4 off shift rotation 6am – 5:30pm / 7am – 6:30pm / 8am – 7:30pm



Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently recruiting for a Fault Coordinator on behalf of a global leader in intelligent traffic systems.


The Role:

This role is responsible for the effective handling of faults in line with our customer’s contract requirements working on a prestigious and essential availability-based traffic signal maintenance contract.

You will develop an expert understanding of our customer’s requirements and support our London Field Services team, contributing towards the long-term development of the Service Operations Centre and helping to establish our department within the company, with both internal and ex...

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