Job description
Job Title: Key Account Specialist
Location: Southern Region (Lisburn and Portadown)
Employment Type: Full-time, Permanent
Hours: hours per week (some flexibility required)
Salary: £25,000 + OTE £29,000
Why Join Us?
We believe in recognising and rewarding our team's dedication and achievements. Here's what you can look forward to:
1. Competitive Salary with OTE £27,000-£29,000
2. Reward & Recognition Scheme
3. Private Healthcare
4. Life Assurance
5. Pension Plan
6. 36 Days of Annual Leave, Including Public Holidays
About Us
At Staffline Recruitment, we're passionate about delivering exceptional service to our clients and candidates. We're on the lookout for a driven and proactive Key Account Specialist to help us achieve even greater success.
In this critical role, you'll act as the linchpin between our clients and recruitment teams, ensuring seamless service delivery, exceeding expectations, and building strong, long-lasting relationships.
What You'll Do
Recruitment:
7. Partner with clients to understand their staffing needs, roles, and company culture.
8. Source, screen, and recruit top talent, meeting resourcing KPIs.
9. Create and implement innovative recruitment strategies.
10. Conduct interviews and skills assessments to find the best candidate matches.
11. Manage candidate registration and onboarding in line with compliance requirements.
12. Deliver tailored client-specific training when required.
Client Management:
13. Collaborate with the Branch Manager to deliver exceptional service solutions.
14. Regularly review client performance, offering feedback and service improvements.
15. Provide clients with detailed recruitment performance reports.
16. Conduct satisfaction surveys to identify areas for improvement.
17. Offer support to temporary workers, including guidance on performance and absence management.
Compliance Management:
18. Ensure full compliance with company procedures, legal requirements, and health and safety standards.
19. Conduct monthly quality audits to maintain high standards of service deliver
What We're Looking For
Must-Haves:
20. At least 6 months of experience in account management or recruitment.
21. Excellent communication skills at all levels.
22. Strong administrative and IT abilities.
23. Proven reliability through a stable work history.
24. Confidence in managing disciplinary and grievance meetings.
Personal Attributes:
25. Outstanding verbal and written communication skills.
26. A responsible and accountable team player.
27. Resilient and capable of thriving under pressure.
28. A natural relationship builder with excellent problem-solving abilities.
This is your chance to join a forward-thinking organisation where your contributions will make a meaningful impact. If you're an organised, motivated professional with a passion for client success, we want to hear from you!