Overview
Account Manager (Maternity Cover) – Cintra HR & Payroll Services. Fixed term contract for twelve months, focusing on the Cintra People HR customer base. Based in Newcastle upon Tyne or Milton Keynes.
Base pay range
£32,000 - £35,000 / year
Application details
Application Deadline: 31 October 2025
Responsibilities
* Manage aspecific group of client accounts within the Cintra Solvers team, ensuring exceptional service delivery across the client base.
* Collaborate with colleagues across the business to address and escalate issues, identify at-risk clients, and support seamless service delivery.
* Understand client needs and recommend appropriate Cintra products from the Cintra suite.
About you / Qualifications
* Experienced Account Manager or Sales professional with a solid understanding of payroll and HR processes.
* Excellent communication, problem-solving, and analytical skills; able to manage multiple priorities under pressure.
* Organised, detail-oriented, and able to build and maintain trusted client relationships.
* Confident using CRM tools and IT systems; proactive in learning about new technologies and industry trends.
* Professional, with integrity and a client-focused mindset to deliver outstanding service.
What's in it for me?
* Full-time holiday entitlement of 25 days plus bank holidays (pro rata for part-time).
* Company-paid sick leave (after qualifying period).
* Employee Assistance Programme (confidential support 24/7).
* Company-paid Health Cash Plan for everyday healthcare costs (taxable benefit).
* Cycle to Work scheme (after probation).
* Interest-free Travel Loan scheme (after probation).
* Subsidised Parking Permit at Hoults Yard.
* Annual office party and free breakfast items.
Employment details
* Department: Support
* Location: Newcastle upon Tyne or Milton Keynes
* Employment type: Full-time
Notes: This role is a maternity cover; the fixed-term contract runs for twelve months. Details of the role can be found linked in the Job Description. We reserve the right to close the job advert at any time should there be a high volume of applications. We do not accept unsolicited CVs from agencies for this position.
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