We are currently recruiting for an exciting Concierge/Caretaker opportunity at one of our residential developments based in Camden NW3.
You will have the responsibility of delivering high levels of customer service to all residents, guests, contractors, and the clients. As well as carrying out routine checks and maintenance of the building, you'll also be a real people person and go that little bit further to get to know the residents, build strong relationships whilst maintaining a professional, courteous, and respectful manner.
As primary contact for the residents you will be on hand to provide the support they need at the place they call home.
Ideally, you'll have all or most of the below experience:
* Previous experience within the hospitality industry, preferably within a similar role.
* Significant experience providing exemplary levels of customer service.
* Experience in managing contractors and building works within a busy development.
* Awareness of general fire, health & safety and security.
* Proven ability to and handle confidential information with professionalism and discretion.
Responsibilities
* Meet and greet all residents, visitors, and contractors in a courteous and professional manner.
1. Build good rapport with the residents and respond promptly to their requests.
2. Manage parcels and mail according to the procedure in place.