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Onsite support engineer

Warwick
Experis It
Support engineer
Posted: 6h ago
Offer description

Location: Warwick Job Type: Contract Industry: Cloud & Infrastructure Job reference: BBBH417005_1752155843 Posted: about 11 hours ago

Onsite Support Engineer (SC Cleared)
6 Week Contract
Warwick + Wokingham Onsite
£500-£550p/d via Umbrella
The successful candidate will hold SC Clearance
Role Description:

1. Delivery of Terminal Services project - will be required to be on site in Warwick, every day for ~4 weeks, then on site in Wokingham, every day for ~4 weeks.
2. This role involves basic engineering practice and knowledge of basic networking to connect switches, apply basic configuration, and perform a ping test.

The successful candidate will:

3. Provide hands-on support as part of infrastructure and system rollouts
4. Liaise with on-site contacts to ensure smooth operation and communication
5. Use provided laptop to follow scripted configuration steps
6. Execute documented procedures with precision to apply configuration changes
7. Maintain logs of changes made and any unexpected issues encountered
8. Perform basic connectivity and ping tests
9. Verify successful implementation of configuration via standard network testing tools
10. Provide basic troubleshooting if ping tests fail and escalate if necessary
11. Possess working knowledge of basic networking
12. Understand switch connectivity, IP addressing, subnetting, and default gateways
13. Be able to identify cable types, port roles, and basic switch diagnostics
14. Bring foundational Wintel infrastructure knowledge
15. Exposure to Windows Server environments (2012/2016/2019)
16. Familiarity with Active Directory, DNS/DHCP, Group Policy, and standard Windows tools
17. Support ongoing infrastructure improvement initiatives
18. Provide feedback to engineering leads on process efficiency and documentation clarity
19. Contribute to knowledge base by documenting lessons learned on site

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