Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Qualifications and Training
Essential criteria
* Educated to GCSE level or higher (grade C or above). RSA, NVQ - Level 3 in Management and/or Administration. Degree or diploma in Management and/or Administration. Or equivalent experience.
* I.T. qualifications in Word, Excel or equivalent experience. Shorthand / speed writing qualification or working towards one.
* Proficient in the use of Microsoft Software
* Experience of organising meetings and taking minutes
* Ability to introduce and maintain efficient office systems
* Excellent organisational skills
* Excellent communication skills
Desirable criteria
* ECDL
Experience
Essential criteria
* Advanced Keyboard Skills/ I.T. skills Min. typing speed 60wpm
* Audio Typing
* Supervisory experience
* Secretarial / Administration background
* Demonstrated ability to develop "best practice" administrative systems and structures to support Business Plan.
* Demonstrated ability to sustain initiative and direction under difficult circumstances.
* Experience of working within complex teams
* Ability to work collaboratively and in partnership with other senior managers and professions.
* RiO
Desirable criteria
* Working in a team
* Extensive administrative and secretarial experience within a forensic psychiatric setting
* Previous experience within an NHS setting.
* Working within a forensic psychiatric environment
* Procurement of goods and services for forensic services - knowledge of risk factors
* Experience of general management.
* Research and audit experience.
Knowledge
Essential criteria
* Confidentiality
* Data Protection Act / GDPR
* A range of secretarial processes / Admin procedures
* Knowledge of H&S issues
* Proficient in Microsoft Office
* Understanding of psychiatric terminology
Desirable criteria
* Willingness to learn and take on responsibility for other tasks.
* Understanding of mental health issues and psychiatric terminology
* Relevant short courses in business administration, Clinical Governance, Mental Health Act
Personal Qualities
Essential criteria
* Excellent communication skills - written and verbal
* Ability to work autonomously within a team and with other disciplines.
* Audio / copy typing skills
* Accurate data entry
* Ability to work under pressure as part of a team or independently
* Organisational skills
* Good presentation/ standard of work
* Able to deal with staff, visitors and clients in a courteous and helpful manner
* Ability to work under pressure
* Able to exercise discretion and maintain confidentiality at all times.
* A flexible, enthusiastic and mature attitude.
* Adaptable to change
* Committed to team/service development and able to promote a positive image of the Service.
* Enthusiastic and willing to learn
* Proactive
* Able to communicate, negotiate and influence effectively with staff at all levels.
* Professional presentation
Desirable criteria
* Database skills (Microsoft Access)
* Advanced Excel skills
* Microsoft PowerPoint
* Trained in the use of RiO or similar electronic patient record system
* Ability to learn new skills
* Team player
* Methodical approach to tasks.
As an employee of West London NHS Trust, you have a responsibility to maintain a sound understanding of, and a commitment to uphold the National Health Service values and principles set out in the NHS Constitution.
We reserve the right to close adverts prior to the closing date stated should we receive a high volume of applications.
By applying for this post you are agreeing to West London NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, you will be required to undergo a pre-employment checks which can take between 4-8 weeks. After which your information will also be transferred into the national NHS Electronic Staff Records system (ESR ).
Please ensure you include email addresses for your referees which MUST be at supervisory or managerial capacity covering the last 3 years of employment to date to avoid delay in the recruitment process.
West London NHS Trust is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.
We encourage the thoughtful use of technology as a demonstration of strong time management and a commitment to innovation. However, we encourage applicants to personalise their recruitment application to showcase their unique skills and experiences.
While AI-generated content can be a helpful tool, relying solely on generic responses instead of highlighting your own strengths and achievements may impact the success of your application. The success of an application will always be assessed against the essential and desirable criteria for the role, so it is important to ensure that your application and any supporting information clearly demonstrate how you meet these requirements.
Employer certification / accreditation badges
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
* JD PA (PDF, 1.2MB)
#J-18808-Ljbffr