We are seeking a highly organised Referrals Coordinator to join our team at Caldbeck Surgery, providing maternity leave cover for a 6-month fixed-term contract.
The contract would be to start in early September 2025 and run to End of February 2026.
Working 20-25 hours we would be ideally looking for someone to work 5 hours per day Monday to Friday however this is negociable.
Main duties of the job
Key Responsibilities:
Coordinate and process referrals from GPs and other clinical staff.
Ensure accurate and timely input of referral data using EMIS Web and referral management systems.
Liaise with hospitals, community services, and patients regarding referral appointments.
Track and follow up on referral outcomes to ensure continuity of care.
Maintain confidentiality and adhere to GDPR and NHS policies at all times.
Support colleagues in other administatives tasks if required
About us
Caldbeck Surgery is a rural dispensing practice with 4300 patients with 5 GP Partners.
Caldbeck surgery is also a training practice and is currently hosting 3 Doctors in training for General Practice.
Job responsibilities
You will be required to work alongside our current referral team for 1 month before taking full responsibility for all aspects of the referral process for the duration of your contract. You will be required to liaise with Clinicians, External Services and patients alike.
Caldbeck Surgery works on the EMIS clinical system.
You will be working within a supportive and welcoming busy office with other administrators and may also be required to help with the processing of emails, Insurance Reports and other administrative tasks if time allows.
Person Specification
Qualifications
* Previous experience working in a primary care or NHS setting.
* Strong knowledge of referrals processes and systems (
* Proficiency in EMIS Web is essential.
* Excellent attention to detail and organisational skills.
* Ability to work independently and as part of a team in a busy environment.
* Strong communication and interpersonal skills.
Transport
* Driving Licence and access to Car as there is no public transport options
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