Company Description Are you passionate about Care in the Community and want to be a part of an Outstanding family-friendly team? Our team provides care to people living in their own homes so they can continue to live fulfilled lives and be supported. The role of Field Care Supervisor plays an important role in support this! Why Join Home Instead? We are a medium-sized, extremely high-quality care at-home company that has been rated OUTSTANDING by CQC in our last two inspections in the last 10 years. We are so proud of this as well as the fact that we are also a 5-star employer, with 97% employee engagement during our last anonymous feedback from our team. Job Description Support care consultations, service reviews and completing client support plans. Conduct staff supervisions and client QA's. Create, update and audit client care plans and assist with digital care planning. Maintain accurate client and Care Professional records on Home Instead software and People Planner. Conduct client and Care Professional introductions. Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care. Carry out client reviews and action these accordingly. Support and mentor Care Professionals. Provide support to the Client Experience team. Maintain regular contact with clients and Care Professionals. Any other duties as directed by your line manager. Participate in on-call duties as required. Ensure compliance with Home Instead's Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery. Carry out any other duties deemed necessary for the successful operation of the business. holiday. Qualifications Experience in the care sector delivering a wide range of personal care services. Experience of working with MAR sheets and medication in a supervisory role. Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes. Have a full and clear UK driver's licence. Have reliable access to a fully insured car Have the right to live and work in the UK Have prior Care experience and completed a Care Certificate Minimum qualification level of NVQ Level 2 - equivalent or above Additional Information The hours are 40 hours per week - Monday to Friday 09:00 am to 17:00 pm one night per week on call and one weekend in 4 on call. Salary £24K pa £200 per weekend on call covered We are looking for a kind and compassionate person like you to join our Home Instead family. Apply today or call us at 01753 903421, or e-mail us at fidel.samonteza@wrws.homeinstead.co.uk to learn more. THIS ROLE REQUIRES THAT THE APPLICANT RESIDES IN THE UK AND HAS THE RIGHT TO WORK IN THE UK. We are not sponsoring VISA applications at this time.