Job Summary
We are seeking a friendly and organised Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is vital in ensuring the smooth operation of our practice and maintaining a welcoming environment for all visitors.
Responsibilities
* Greet patients warmly as they arrive at the practice, ensuring a positive first impression.
* Manage appointment scheduling, confirming and rescheduling patient visits as necessary.
* Handle patient inquiries and provide information regarding services offered.
* Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations.
* Process patient payments and manage billing inquiries.
* Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
* Collaborate with dental staff to ensure seamless patient flow and communication within the practice.
* Uphold cleanliness and organisation in the reception area.
Skills
* Strong organisational skills with attention to detail to manage multiple tasks effectively.
* Excellent communication skills, both verbal and written, to interact with patients and staff professionally.
* Proficiency in office software applications (e.g., Microsoft office and excel) and familiarity with dental practice management, software of excellence is preferred.
* Ability to work independently as well as part of a team in a fast-paced environment.
* A friendly demeanour with a commitment to providing outstanding customer service.
* Previous experience in an office or administrative role is preferred.
Join our dedicated team and contribute to creating a positive experience for our patients while developing your career in the dental field
Job Type: Full-time
Pay: £12.50 per hour
Experience:
* Dental practice experience: 1 year (required)
* Microsoft Office: 1 year (required)
* Customer service: 1 year (required)
* Administrative experience: 1 year (required)
* Office experience: 1 year (required)
Work Location: In person