Job Ref: ILH5996
Branch: The Lygon Arms
Location: The Lygon Arms, Broadway
Salary/Benefits: 8,16,24 or 32 hours per week at £13.74 per hour+ Service Charge commission + free staff meals.
Contract type: Permanent
Hours: Part Time
Shift pattern: Weekends and weekdays (on rota basis)
Hours per week: 8, 16, 24 or 32
Posted date: 01/09/2025
Closing date: 15/10/2025
The Lygon Arms Hotel is an old coaching inn which sits in the heart of Broadway village – often called 'the jewel of the Cotswolds' – and boasts a rich
history. With the spa tucked in a tranquil pocket at the hotel, 86 unique bedrooms, secluded gardens and relaxed dining experiences, there are so many ways to soak up the countryside pace.
Spa therapist - What's in it for you?
* £13.74 per hour - 8, 16, 24 or 32 hours per week
* Annual service charge (non-contractual)
* Commision on sales
* Meals included on duty
* Employee recognition awards
* Cashback healthcare cover after probation
* Continued career development with recognised training providers
* Generous friends and family rate at Iconic Luxury Hotels
* 25% discount on all food and beverage
* Discount on spa treatment and products
* Refer a friend incentive
* Team social events, seasonal gifts and much more…
Aim of the Spa Therapist role
As a Spa Therapist, you will provide exceptional treatments to all guests and members, ensuring smooth operations, meticulous record-keeping, and the well-being of clients, all in line with The Lygon Arms' high standards
Responsibilities of a Spa Therapist
* Deliver all treatments with passion and pride, adhering to required standards and time guidelines as scheduled by Reception.
* Maintain a discreet, respectful, and confidential approach, ensuring the highest standard of client care.
* Demonstrate thorough product knowledge, making the client's experience educative, therapeutic, and relaxing.
* Confidently upsell products during treatments, sharing your enthusiasm and expertise with clients.
* Show flexibility by assisting colleagues in other areas of the Spa, such as Reception and Changing Rooms, embodying teamwork and adaptability.
* Take ownership of your work, whether performing treatments independently or collaborating with the team to achieve departmental goals.
Spa Therapist - About you
* Level 3 Beauty Therapy qualification is essential
* Proven experience in delivering high standards of face-to-face customer service and treatments with a minimum of 2 years experience in a similar environment.
* You possess a keen eye for detail, strong organizational skills, and a well-presented appearance.
Join us at The Lygon Arms and be part of a team dedicated to providing an exceptional spa experience
Situated within the idyllic Cotswolds village of Broadway in Worcestershire. With roots dating back to the 14th century, The Lygon Arms is steeped in history, and remainders of the vast Tudor influence are visibly appreciated in the superb restoration of original features. The Lygon Arms boasts five exceptional culinary venues; the Lygon Bar Grill, the Lygon Wine Bar, The Russell Room, The Courtyard and the Spa Kitchen Bar, numerous snugs and lounges, a luxurious Spa, and 86 guest rooms, including the regally appointed Charles I suite. A perfect base from which to explore the Cotswolds, guests looking for a more rejuvenating stay can enjoy the calm of its spa retreat with a range of relaxing treatments and therapies.