Location: Birmingham (Hybrid )
Contract: 6 Months Fixed Term Contract
About the Role
We are seeking a Senior IT Database and Web Platform Engineer to join the IT Services team of a leading international professional services organisation based in Birmingham. You will support and maintain the organisation's critical database, web, SharePoint, and authentication platforms across on-premise and cloud environments.
Reporting to the Senior Manager, Core Services and Platforms, you will provide expert technical support, manage infrastructure performance, lead deployments, and collaborate closely with business services and vendors to ensure resilient, high-quality IT services.
Key Responsibilities
Provide third-line support for the organisation's SQL Server, SharePoint, Web application infrastructure, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Azure cloud services
Proactively monitor, troubleshoot, and optimize server performance and availability following Microsoft best practices
Manage Azure SharePoint cloud services, SQL estate, and web farms globally, ensuring uptime, load balancing, and disaster recovery readiness
Lead deployments, code releases, and platform upgrades in line with change control and service management standards
Collaborate with IT application teams, business units, and external vendors to deliver timely support and improvements
Act as a technical lead and coach within the Core Services and Platforms team, supporting knowledge sharing and mentoring
Maintain comprehensive system documentation, including Root Cause Analysis and knowledge base articles
Participate in an on-call rota for critical infrastructure support
Contribute to strategy, resourcing, budgeting, and roadmaps for database, web, and supporting platform services
Key Requirements
Proven expertise in Microsoft SQL Server administration, performance tuning, and troubleshooting
Strong experience with Microsoft SharePoint architecture and administration
Practical knowledge of Azure Cloud Services, including management of SharePoint Online and related resources
Familiarity with Single Sign-On (SSO) and Multi-Factor Authentication (MFA) technologies
Solid understanding of web application infrastructure and deployment (e.g., IIS, web farms)
Experience supporting and managing hybrid IT environments (on-premise and cloud)
Excellent problem-solving skills and ability to work under pressure
Strong communication skills to liaise with technical and non-technical stakeholders
Experience in IT service management frameworks, change control, and agile working practices
Desirable Skills
Experience w