Overview
Pay -
16-17 - £7.55 per hour.
18+ - £12.21 per hour.
Your local store is looking for a minimum 16 hrs per week Sales Assistant. You will need to be fully flexible over the course of the week. The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift.
Here at Dunelm, our Sales Assistants are the foundation of our stores; a wonderful team of people at the heart of our retail environment. With customer focus as the number one priority, our Sales Assistants are the first point of contact for helping customers and ensuring they leave with exactly what they want and a positive lasting impression, encouraging them to return again and again.
What you'll be doing
The role involves being trained in all aspects of customer-facing store life:
* Tills – Serving customers with purchases or returns, ensuring all items are complete, and fragile items are packed securely for safe delivery.
* Shop floor – Assisting customers in finding products and providing excellent, memorable service to foster customer loyalty and a love for our products and team.
* Hosting – Using our iPad systems to order products for home delivery when customers can’t find what they’re looking for. Training will be provided to offer a fantastic Made To Measure service, creating bespoke curtain and blind orders. You will also style departments like bedding displays to inspire customers and help them select perfect items.
* Stock and Delivery – Involving physical tasks with some heavy lifting. This role includes merchandising, updating prices, tidying the store, receiving deliveries, checking stock, ordering, and replenishing shop floor stock, all while keeping customer needs in mind.
What we'll look for in you
* Supportive team player who encourages colleagues and helps create a welcoming work environment.
* Confident, sociable, and excited to work in a growing retail environment, providing memorable customer experiences.
* Helpful and collaborative, regularly communicating with team leaders and store management to contribute to a positive team dynamic.
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