What is great about the role? This is a high-impact leadership role where you can make a real difference to the quality of the homes our customers live in. You will lead the transformation of our planned maintenance service, overseeing the delivery of kitchen and bathroom upgrades, empty home refurbishments, and other programmes of work. You’ll have the opportunity to innovate, use data confidently, and create a culture where colleagues can develop and thrive. This role is ideal for someone who enjoys solving problems, improving services, and leading teams through positive change. Where does this role fit in and what is its purpose? This role sits within our Trades leadership team and works closely with the Head of Responsive Repairs, the Commercial Performance Manager, and our workstream managers, supervisors, engineers, and schedulers. You will help coordinate resources, monitor budgets and performance, and support senior leaders in shaping our planned maintenance strategy. The purpose of this role is to lead the in-house planned maintenance team, ensure works are completed safely, on time, and to the right quality standards, and use data and customer feedback to continuously improve the service. You will ensure value for money, support long-term transformation, and maintain a safe and compliant working environment. This role is central to delivering a planned maintenance service that is efficient, fair, accessible, and continually improving. What skills and experience do you need? We’re looking for a confident, people-focused leader who can guide a busy service and deliver high-quality homes for our customers. You’ll be a great fit if you: Have experience leading teams and delivering strong operational performance. Enjoy improving services and helping people adapt to change. Can manage budgets and make data-informed decisions. Communicate clearly and build positive relationships at all levels. Create a supportive, motivating environment for colleagues. Understand planned maintenance, compliance, and safety standards, or are keen to learn quickly. Hold a full driving licence. Technical qualifications are a bonus, not a requirement. If you want to make a real difference to customers and colleagues, this role gives you that opportunity. What are the pay and benefits? Time off and Flexibility Our Pobl Repairs Team covers areas between Haverfordwest and Monmouthshire, with our office base for this role being either Cwmbran or Swansea. Working days are predominately Monday to Friday days or you can work compressed hours on a 9 day fortnight. 26 days holiday plus Bank holidays. Rising to 31 days with an extra day for each full year of service. Maternity & Adoption Leave: 20 weeks Paternity Leave: 3 weeks Money and Pensions The exact salary is £76,272 for a 40 hour, full time, permanent position 45p per mile for mileage allowance Pension Choices: Defined Contribution (DC) Scheme with matched contributions up to 10%. Or, Defined Benefit (DB) 1/80 th of final salary for every year of service. 3 x Life Cover linked to pension membership Saving scheme with competitive interest rate Give As You Earn scheme for tax efficient charity donations From 1 st April 2026 the option to be either weekly or monthly paid. Your Wellbeing Sick Pay, rising with length of service up to 6 months full pay after 4 years. Eyecare: Up to £100 reimbursement towards eye tests and glasses. Free counselling, coaching, wellbeing team, and OH service to all colleagues Annual Health Check Health Cash Plan Getting Around Salary sacrifice Electric Vehicle Lease Scheme (subject to eligibility) Cycle to Work Scheme Your Development Continuous professional training and development Leadership development programmes Professional memberships needed for your role are reimbursed Career coaching Support with funding and time for qualifications Perks & Recognition Long Service Awards Blue Light Card Eligibility giving discounts at 15,000 brands. Colleague Discount platform. FREDIE At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now. How do you apply? If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We just need an up-to-date CV, short/ focused cover letter along with a few contact details so that we can get back in touch with you. Interviews will take place 19 th or 20 th January and will include a presentation, competency based interview and a psychometric feedback assessment. If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact group.talent@poblgroup.co.uk or 0300 3735262 Who are Pobl group? Pobl Group is one of Wales’ largest not-for-profit housing and care organisations, providing safe homes, personalised support, and vibrant communities where people can thrive. In 2024, we merged with Linc, combining our shared values and strengths to deliver even better services and create greater opportunities across Wales. Together, we are committed to being compassionate, inclusive, and focused on making a positive difference every day.