Job Description
The successful candidate will provide accurate and timely administration of our National Customer Accounts to facilitate the processing of sales orders to invoices and payment in an efficient and timely manner.
Main Duties
* Creating and updating customer delivery information and requirements
* Inputting and maintaining all customer and product pricing records.
* Liaising with sales reps, customers and despatch personnel to ensure accurate and timely input of information to facilitate delivery requirements.
* Reviewing and actioning order flows, in line with existing stock levels and customer requirements.
* Recording all daily external contacts.
* Dealing with customer enquiries.
* Ensuring compliance with agreed customer service levels.
* Assisting in the testing and management of the EDI ordering process.
* Collecting and allocating customer payments.
* Running daily/weekly/monthly reports etc
Essential Criteria
1. A minimum of 2 years’ recent experience in an Administrator role.
2. Minimum of 5 GCSE’s A-C including Math and English or equivalent.
3. High level of both numeracy and literacy.
4. Computer literate, proficient on all Microsoft Office programs.
5. An excellent com...