Based in our Handforth support offices, the PPM & Compliance Manager will play a critical role in ensuring the effective management and execution of a structured maintenance program while maintaining compliance with legal, regulatory, and organisational standards across our Pet Care Centres and Veterinary Practices. The role is integral to upholding the highest standards of safety, legal adherence, and operational excellence, creating safe and welcoming environment for colleagues, pets and customers.
Reporting to the Facilities Manager and supported by one direct report, the PPM and Compliance Manager will leverage the companys CAFM system to manage, track, and report maintenance activities. This includes ensuring alignment with Key Performance Indicators (KPIs), budgets, and compliance requirements.
Key Responsibilities
Ensure Planned Preventative Maintenance (PPM) schedules are completed on time, achieving KPIs and addressing any shortfalls.
Maintain accurate records and regularly update schedules to reflect changes.
Conduct audits of PPM services and certifications, ensuring compliance with health & safety, environmental, legal, and quality standards.
Monitor contractor performance to ensure adherence to KPI's and SLA's
Participate in contractor review meetings and operational discussions.
Collaborate on developing KPIs and SLAs for contractors and address escalations re...