You will be required to work with the Head of Catering & Head of Enterprise on the delivery and running of the retail outlets across Repton School including coffee shops and the School shop. You will be expected to lead the retail teams, to ensure all locations have great people focused on delivering an excellent customer experience.
The role will involve co-ordinating with all stakeholders to ensure clear communication of resources required to deliver the services dependent upon the demands of the business and the service level agreement. You will need to act as an initial point of contact for all customer groups using the facilities within your control.
Whilst focusing predominantly on the Senior School, this role is through School and covering both sites (Repton Senior and Repton Prep) as necessary, as well as other Repton Enterprise duties.
For a detailed description of duties and benefits please view the Retail Operations Manager Job Description.
Please submit your application online by 20th of February 2026.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk.
Main Responsibilities:
• Set clear expectations and standards across outlets.
• Ensure that all requests and queries are responded to promptly and effectively and an exceptional service is always delivered
• Manage stock levels of all retail items across the school shop
• To assist the Head of Catering, and Head of Enterprise Operations and Executive Chef in developing each area of the operation in line with the school’s expectations/budgetary constraints and agreed offer development plans.
• Responsible for purchasing all consumable stock, uniform, stationery, toiletries, memorabilia, and consumables.
• To ensure compliance with the agreed health and safety policy and the completion of daily due diligence diary, adhering to COSHH regulations regarding food, equipment, materials and general safety.
Package Description:
Location: Repton School
Responsible to: Head of Catering
Hours of work: 45 hours per week, 5 days out of 7.
Salary: Up to £35,000 per annum
Benefits: Employee Pension Scheme, Sports Centre Membership (family)