Our client, in the Insurance sector, is looking to appoint an experienced Operational Resilience Specialist to support the ongoing design, implementation, and evolution of their resilience and continuity frameworks.
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Working in close partnership with the Operational Resilience & Business Continuity Manager, this individual will play a key role in embedding best practices across the organisation, ensuring robust preparedness and effective response capabilities in the face of operational disruption.
Key Responsibilities:
* Maintain and enhance policies, frameworks, and documentation related to business continuity and resilience
* Monitor and support the achievement of impact tolerances and recovery objectives across all functions
* Partner with IT teams to ensure disaster recovery and continuity testing are effective and aligned to business needs
* Assist in the coordination of crisis management activities, including site recovery and return-to-operational procedures
* Capture and analyse test results, identifying areas for improvement and driving remediation
* Promote resilience awareness through regular training, stakeholder engagement, and internal communications
* Ensure adherence to internal policies, industry standards, and regulatory expectations
* Conduct business impact assessments and operational risk evaluations
* Develop and maintain continuity strategies and response mechanisms across critical processes
* Oversee disaster recovery exercises, ensuring outcomes align with agreed RTOs/RPOs and lessons are actioned appropriately
Ideal Candidate:
* Proven experience in Business Continuity and Operational Resilience within the financial services or a similarly regulated environment
* Familiarity with regulatory frameworks and resilience principles (e.g. FCA/PRA guidelines)
* CBCI certification or equivalent is preferred
* Solid understanding of the Business Continuity Management lifecycle
* Practical experience in resilience and continuity governance, process oversight, and stakeholder training
* Strong interpersonal and communication skills, with the ability to engage confidently with senior stakeholders and external partners
* Able to make sound decisions under pressure, while managing competing priorities effectively
* Comfortable working both independently and collaboratively within a matrixed environment
Role Details:
* Type: Permanent
* Location: Hampshire (Hybrid)