Overview
Join to apply for the Parts Sales Executive role at Vindis Group.
The Vindis Group is seeking to appoint a Parts Sales Executive to join its team. As one of approximately 700 team members, you will demonstrate the behaviours that support our high standards, customer service excellence, and positive, open, consultative communication with employees and customers.
We are a long-established organisation with a High Performance Culture, offering development opportunities including access to the Volkswagen Group UK National Learning Centre.
Key role responsibilities
* Assisting, liaising and supporting the TPS Centres to ensure good working relationships and delivery of customer service excellence.
* Accurately identifying parts to meet customers' sales requirements and utilising TPS product promotions effectively.
* Providing a high level of customer service at all times, building strong relationships with customers by making relevant and regular contact with them.
* Handling incoming calls and customer enquiries.
Prerequisites
* Previous experience in a Parts or Call Centre role preferable
* Good communication skills and telephone manner
* Good attention to detail
* Good IT skills
Benefits
* Drive Our Brand: Employee Car Scheme with no deposit after a qualifying period. Unbeatable prices on brand products.
* Family First: Enhanced parental leave to bond with loved ones.
* Celebrate You: Paid Birthday Leave.
* Stay Healthy: Enhanced Sick Pay (based on length of service).
* Wellbeing At Your Fingertips: Access to Help@Hand, online GP services, 24/7 Employee Assistance Programme, discounts, and 360 wellbeing services.
* Peace Of Mind: Life Assurance at no cost.
* Exclusive Discounts: Employee discounts on parts, MOTs/Servicing, and vehicle purchases.
For any enquiries about this vacancy, please contact the recruitment team.
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