Job Description
Office administration, Data entry, First point of contact, Customer queries
Your new role
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
My client is looking for a highly organised and customer-focused Sales Administrator to support their UK customer base and play a key role within the Sales team. This role is ideal for someone who enjoys being the first point of contact, can build strong relationships with key accounts, and thrives in a fast-paced, detail-oriented environment.As a Sales Administrator, you will ensure customers receive a seamless experience, from handling general queries to supporting the day‑to‑day management of key customers. This role also offers excellent opportunities for professional development and progression.Key Responsibilities
* Act as the first point of contact for UK customer queries via phone, email, and online platforms
* Manage and maintain key account relationships, ensuring high levels of service and satisfaction
* Process customer orders accurately and in a timely manner.
* Maintain up-to-date customer records, documentation, and CRM data
* Support with administrative tasks including reporting, order tracking, and account updates
* Coordinate with internal departments to ensure customer needs are met
* Assist in preparing quotes, proposals, managing invoices and maintaining sales records
* Monitor and follow up on open issues to ensure timely resolution
* Contribute to continual improvement of customer service processes
Skills & Experience Required
* Proven experience in a Sales Administration, Customer Service, or similar administrative role
* Strong stakeholder management skills with the ability to build effective relationships
* Excellent communication skills, both written and verbal
* High level of attention to detail and accuracy
* Strong organisational and time-management abilities
* Ability to manage multiple priorities and work xsngvjr to deadlines
* Proficient in Microsoft Office (Excel, Outlook) and CRM systems
* A proactive approach with a willingness to learn and develop in a growing organisation
Benefits
Company pensionHybrid working pattern – 3 days in the office and 2 at homeSecure onsite parking25 days holidayEarly finish every other FridayBirthday day off
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4750550