Why this job matters
Are you someone with a wealth of life experience that can help you navigate challenging situations? This could be resilience from raising a family or the life skills you've built from building relationships with those around you. If so, you have the transferable skills to succeed in a Customer Service Billing role with EE.
Join our Billing Team in Plymouth and use your skills to make a difference. Speak with our customers over the phone about their accounts, listen to their needs, and work together to find the best possible outcome.
We understand that life never stands still. Like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support your success, ensuring you don’t miss appointments or can look after your family in an emergency. We offer options such as scheduling your own breaks, banking time, and occasional home working.
What’s in it for you?
* A starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
* Online GP access via telephone or video 24/7 for you and your immediate family, fully funded by us.
* Market-leading paid carer’s leave, up to 2 weeks off for colleagues caring for family or friends who are disabled, ill, or elderly.
* Family Leave – 18 weeks of full pay and 8 weeks of half pay in the first year, supporting all parents regardless of how they choose to grow their family.
* Huge discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds every year.
* Support to carve your own career path. We are passionate about developing our people and supporting your career goals.
* Season Ticket Travel Loan – funds to pay for your travel to and from work upfront.
* Volunteering days to give back to your local community.
* Optional Private Healthcare and Dental to protect you and your family.
Alongside these benefits, we have a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
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