JOB DESCRIPTION
Job Title
Key Account Manager, North
Job Description
The Key Account Manager for our Sleep and Respiratory Care business, will be responsible for maximising order intake, sales, prices realisation and customer satisfaction whilst developing and optimising the customer relationship in order to ensure the long-term profitability in the defined number of accounts. You will also have a team of 3 Account Managers that report directly into yourself.
You will work within the SRC Sales team, working daily with marketing, operations and finance stakeholders to explode the business within your territory.
Within this team, you will have the opportunity to grow and progress within the wider Philips business, across a commercial, technical or managerial pathway.
Your responsibilities
1. Accountable for maximising order intake, sales and price realisation at the assigned accounts within the territory and the total North region, exceeding region and territory sales, and gross profit targets agreed with the Company
2. Ensure continuity of the relationship with the accounts and operates at multiple levels in the accounts’ organisations, but also facilitate the executive level interfaces between company and the accounts
3. Prepare the strategic account plan in line with the regional strategy and execute at territory level. Ensuring that all Northern AM's have strategic account plans and review these on a monthly basis.
4. Contribute to the development and implementation of local marketing strategies
5. Accountable for the North Region and the 3 Account Managers within that region alongside their individual territory. Delivering 1:1's, performance reviews and day to day support for the AM's within the North.
6. Responsible for filling the funnel management tool (CRM) and systematically analysing win & loss deals, expectations, customer satisfaction, market, competition and trends.
7. Participate in relevant exhibitions or local events
8. Determine the training and support needs of the Northern AM's and organise any related actions required.
9. Ensure quotations are completed and delivered within time limits for both your territory and the Northern team
10. Take on additional project responsibilities from the UKI and EMEA team, to support the total SRC business. Including feeding back competitor information and customer needs.
Your team
This position will be field based, spending 80% of your time working across the North territory, with the remainder of your time working from home.
We are looking for
11. Experience in a sales role in Healthcare and B2B environment
12. Experience managing a sales team
13. Experience within respiratory care or sleep services would be desirable.
14. Preferably relevant technical or clinical experience
15. Excellent communication skills.
16. A drive to succeed and exceed the sales targets
17. Valid driving license
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .
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