Job Overview About The Role Our Assistant Depot Supervisor will ensure that our warehouse operation always runs smoothly and that each one of our customers receives their appliance on time, every time. You will be responsible for ensuring that our delivery and installation runs are prepped to go out each morning and supported via tracking any issues which may arise throughout the day. A hands-on approach is required to support our self-loading depot and you will ensure that all our vehicles are road worthy, legal and compliant whilst providing on-going support to our Drivers, Quality and People teams. Salary: £25,563.20 per annum Hours: 40 hours per week Shift pattern: working 4am-1pm and 1pm-10pm Job Type: Full time and permanent contract Location: Park Avenue Industrial Estate, Park Avenue, Luton, LU3 3BP Here's What You Can Expect To Be Doing Complete in-house reports for the Depot Manager daily Check that all vehicles leaving the depot are secure and meet required transport legislation requirements Ensure that all members of the team both employed and self-employed are complying with the training that they have received Complete alcohol testing when required Communicate with our Drivers, handling any queries efficiently and in a professional manner Transport Debriefing duties of vehicles returning from delivery and installation runs Take responsibility for managing the transhipping and reloads A Few Things About You Understand transport legislation and logistics operation Able to build good relationships with people even when under pressure Challenge any vehicle issues or damages with our Drivers Able to make decisions in the absence of the Depot Manager to drive performance and service React quickly to information and be able to solve problems independently Good communication skills both verbally and written Competent use of Microsoft, particularly Excel A Bit About Us We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it. But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too. We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU. Our Benefits 31 days holiday At least 5% contribution pension scheme Enhanced Maternity, Paternity and Adoption Packages Make a difference day (x2 fully paid charity days a year) Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder. To see all our benefits and perks, visit our AO Benefits page.