Temporary Accommodation Officer * Temp Contract – Until End of November * Based in Bristol – Hybrid Working (Office, Remote & Community-Based) * 16.45 PAYE OR £20.78 Umbrella Are you an experienced housing professional with a passion for supporting vulnerable households? Client Snapshot: We’re working with an established Housing Service; our client is seeking two Temporary Accommodation Officers to join their dedicated team supporting families and individuals in emergency accommodation. This is a community-based role with a strong focus on lettings administration, as the service brings in a significant number of new properties into its temporary accommodation portfolio. Vacancy Brief: * Full-time, Monday to Friday, 37.5 hours per week * Pay Rate for this job role is £16.45 PAYE or £20.78 Umbrella. * Temp contract running until the end of November 2025 * Based 2–3 days in the office, with some remote working available * Remainder of the week will involve property visits across the community * Focus areas include Voids, Lettings, Income Management and ASB * Strong lettings admin and tenancy sign-up experience is highly desirable * Must have a full UK driving license and access to a vehicle * Enhanced DBS (Child & Adult Workforce) required Key Responsibilities: * Manage a caseload of clients in temporary accommodation, providing housing advice, tenancy support and casework * Delivering housing management tasks including rent recovery, arrears, void turnaround, property sign-ups and repairs coordination * Ensure effective communication with clients, internal departments, and external partners * Support sustainable move-ons from temporary accommodation by providing tailored housing options advice * Maintain accurate case files, contribute to service improvements and help meet team KPIs * Work in a flexible, citizen-focused manner across a range of temporary accommodation sites in the city Ideal Candidate Profile: * Background in housing management, lettings, or tenancy sustainment * Experience in handling ASB, income recovery, voids and property compliance * Strong administrative skills, particularly around tenancy sign-ups and property onboarding * Comfortable working independently in the community * A proactive, organised team player with a commitment to customer-focused service delivery If you’re available to start quickly and bring experience in housing management or temporary accommodation services — we’d love to hear from you. Relevant/Alternative Job Titles for Search: Housing Options Officer – Lettings Officer – Temporary Accommodation Support Officer – Housing Support Worker – Tenancy Sustainment Officer – Housing Officer – Homelessness Officer – Property Management Officer – Accommodation Officer – Void Coordinator – Income Recovery Officer – Social Housing Officer – Housing Caseworker – Homeless Prevention Officer – Community Housing Officer – Supported Housing Officer – ASB and Housing Officer – Lettings Administrator – Move-on Coordinator