CAFM Implementation Consultant
Remote Working - with monthly Northwest Head Office required
£50,000 - £60,000
Company Overview
Cobalt is once again delighted to be supporting a well-respected Facilities Management and Project Management Software provider. Due to the business's ambitious growth plans over the course of the next 2 years, where they will be partnering with large-scale retailers and government entities, they are looking for an ambitious and adaptable Product Onboarding Consultant to help the business achieve its lofty ambitions.
Role Responsibilities
* Collaborate with clients to understand their specific business needs and objectives.
* Develop customised implementation plans tailored to each client's requirements.
* Conduct comprehensive training sessions for client stakeholders on the use of the CAFM software.
* Configure the software to align with client workflows and operational processes.
* Provide ongoing support and troubleshooting assistance to clients during the onboarding phase.
* Work closely with internal teams, including sales, development, and support, to address client feedback and enhance the software's functionality.
* Maintain up-to-date knowledge of industry trends and best practices in facility management and CAFM software.
Role Requirements
* Bachelor's degree in Facility Management, Computer Science, Business Administration, or a related field.
* Proven experience in implementing and onboarding CAFM software solutions.
* Strong understanding of facility management principles and practices.
* Excellent communication and interpersonal skills, with the ability to effectively engage with clients at all levels of the organisation.
* Technical proficiency in CAFM software systems, including configuration and troubleshooting.
* Ability to work independently and manage multiple projects simultaneously.
* Certification in facility management (e.g., CFM, IFMA) is a plus
If you are interested in this role and would like to hear more then please send a copy of your most up-to-date CV.
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