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Overview
UK Defence Academy, Shrivenham, SN6 8LA
Permanent, Full time, 37 hours Monday-Friday
Salary: £27,452 Per Annum Plus Benefits
Serco have a fantastic opportunity for a Transport Coordinator to join the team at the Defence Academy based in Shrivenham. Sitting within a beautiful and secure site, the Defence Academy is surrounded by acres of scenic woodland. The Academy trains the future commanders and staff officers of all three UK Armed Services and those from many countries around the world.
Responsibilities
* Daily scheduling of customer provided and Serco fleets.
* Booking of third-party transport suppliers.
* Assisting in the management of driver databases.
* Producing monthly reports.
* Take a pro-active role within the team to liaise with customers and be fully conversant with workload.
* Handle telephone calls, emails, self-service, and customer visits to the MT.
* Provide cover in times of absence of colleagues.
* Ensure departmental Work Instruction and customer help guides are created, reviewed and updated on a regular basis.
What You'll Need To Do The Role
* Experience of transport coordination in either Defence or Commercial environment.
* Excellent written, verbal communication and customer service skills.
* Methodical and logical in approach, innovative thinker, problem solving skills.
* Strong IT literacy, and prior experience using Microsoft Office 365 including Teams.
* Ability to proactively manage workload and cope under pressure, with conflicting demands of customer and colleagues.
* UK Driving Licence Category B held for 3 years+.
Why Join Us?
* Beautiful site and surroundings with free, secure onsite parking.
* Opportunity to join many sports and activity clubs (heavily subsidised).
* Salary: Competitive salaries with annual reviews
* Pension: Up to 6% contributory pension scheme
* Holidays: 25 days' annual leave plus bank holidays
* Training and development: Wide range of learning opportunities with over 1,100 internal courses, funding for qualifications and apprenticeships, mentoring opportunities, and focus on internal progression
* Wellbeing: 24/7 Employee Assistance Programme, healthline, wellbeing app, and healthcare support
* Discounts: Savings across ~1,000 retailers
* ShareSave scheme: Save and buy Serco shares at a discount
* Employee networks: Supportive networks and community
* Charity: Paid volunteering day and payroll giving options
Security Clearance
MOD Security Clearance. This role requires SC clearance. If successful in your application, we would support you with the SC process. You would normally need to have been a UK resident for the last 5 consecutive years.
To discover more about our careers in Defence, meet our team, and what we offer, please follow this link. Serco is signatory of the UK Government’s Women in Defence Charter.
Please click on the apply button to complete your application. We may close early if there is high volume of applications.
At Serco, we are committed to building a diverse and inclusive organisation and support reasonable adjustments at interview and employment. We encourage applications from diverse candidates and offer flexibility where possible. We are a Disability Confident Leader and Inclusive Employer.
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