Overview
Retail Sales Assistant role at Travelex. Job Type: Permanent, Part-Time. Hours per week: 16. Salary: £13 per hour + Monthly Bonus. Working patterns: flexible shifts between Monday to Sunday.
Responsibilities
* Nurture and form relationships with customers to understand their travel needs.
* Establish yourself as a travel money ambassador and trusted advisor, providing support and advice on Travelex products and services.
* Engage with customers to process foreign exchange transactions accurately and efficiently.
* Deliver on key performance goals, including procedural, operational, and customer-focused targets.
* Utilise attention to detail to process daily online FX requests and deliveries.
* Adhere to best practice legal and regulatory standards and comply with Travelex procedures.
What you need to have
* Great communicator with the ability to talk with people and build relationships; a good listener who understands others’ needs.
* Desire to succeed with drive and vision to make a positive impact and help others feel valued.
Benefits
* A wide range of insurances including Private Medical, Dental and Critical Illness, plus discounted health products and tests.
* Employee wellness programmes covering physical, mental and financial wellbeing.
* Employee discounts provided by Bravo Benefit.
* Flexible hours and shift patterns with opportunities for overtime.
* 25 days holiday prorated, bank holidays, and potential to earn more days with tenure; option to sell days.
* Opportunity to earn a monthly bonus on top of base salary for hitting targets.
* Pension with a major provider (Scottish Widows).
Equal opportunity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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