Overview
North HampshireUrgent Care are introducing a new primary care service within the NorthHampshire area. This service will provide a day time Paramedic and ACP-led homevisiting service for patients within four Primary Care Networks (PCNs)presenting with unplanned acute and subacute primary and urgent care needs. Weare looking for an experienced ACP with experience of working within primarycare to work as part of a team with non-prescribing home visiting Paramedics,providing support and guidance as required.
The service willbe operating 10:00-18:00 Monday to Fridays (excluding bank holidays) and wewould be interested from hearing from those who are looking for either fulltime or part time roles.
The successfulapplicant will be required to demonstrate the NHUC Values, have goodorganisational skills, and be competent in using IT tools and systems. Theymust be able to manage changing demands and priorities and work effectively asboth part of a team and independently. Experience of working in a similarenvironment would be beneficial but not essential.
Please note, this is a fixed term position which is subject to final contract confirmation.
Interviews will be held onthe 17th October 2025 at our Head Office location in Farnborough.
We may close this advert early should we receive a high number of applications.
Main duties of the job
The successful candidate will be autonomously assessing, diagnosing and discharging or referring patients within their scope of practice with the support of GP practice colleagues and remote support provided by NHUC clinicians as required. The successful candidate will also be streaming inbound referrals and allocating these between the home visiting team operating on the day, or contacting the patient remotely and escalating to alternative services if clinically appropriate. We are looking for highly motivated and enthusiastic individuals who will help support the new service and build relationships with the practices and PCNs that the service is operating within as part of the role.
To work as part of the primary care home visiting team, providing acute assessment, investigations and diagnostics of unplanned acute and subacute urgent and primary care conditions to housebound patients.
* To deliver high quality safe, effective patient centred care.
* To communicate effectively with patients, carers and colleagues.
* To integrate pre-existing undergraduate, postgraduate and Independent Prescribing knowledge and skills to the Same Day Care service, providing first contact patient care.
Please refer to the JD for the full list of duties and responsibilities.
About us
North Hampshire Urgent Care Ltd (NHUC) is a Community Benefit Society, working in partnership with the NHS. NHUC provides services through two divisions, Same Day Care (SDC) and TalkPlus.
SDC provides services through the Integrated Urgent Care (IUC) contract which covers the in Hours Clinical Assessment Service (CAS) and Out of Hours (OOH) provision for North Hampshire, North East Hampshire and Farnham (NEHF) and Surrey Heath places which are part of the Hampshire and the Isle of Wight ICB and Frimley ICB respectively. NHUC also provides Urgent Treatment Centres at the front doors of both Basingstoke and Frimley Park Hospitals whilst also holding some smaller contacts supporting Community Hospitals OOH and Flu response. Finally, SDC has a virtual care arm supporting patients at home.
TalkPlus provide NHS Talking Therapies, supporting people with common mental health problems in North East Hampshire and Farnham place. TalkPlus offers a range of treatments to people who are experiencing symptoms of stress, anxiety, low mood, depression, panic, phobias or OCD. TalkPlus has care pathways to provide timely treatment for perinatal and military veteran referrals.
NHUC is a Disability Confident registered organisation and are proud to support the Armed Forces community as a signatory to the Armed Forces Covenant.
Job responsibilities
Role Summary
To work as part of the primary care home visiting team, providing acute assessment, investigations and diagnostics of unplanned acute and subacute urgent and primary care conditions to housebound patients.
The post holder will be responsible for providing appropriate urgent primary care level treatment and either discharging or onward referring patients as appropriate within their scope of practice with the support of remote clinical supervision. The post holder will also provide triage and remote supervision support for other members of the primary care home visiting team.
* To deliver high quality safe, effective patient centred care.
* To communicate effectively with patients, carers and colleagues.
* To integrate pre-existing undergraduate, postgraduate and Independent Prescribing knowledge and skills to the Same Day Care service, providing first contact patient care.
Main Duties and Responsibilities
Clinical Care
Act as an expert practitioner, autonomously undertaking visits to patients home addresses, providing assessment and diagnostics as required of acute and subacute primary and urgent care referrals.
Demonstrating clinical competence and a knowledge base supplementing those associated with conventional undergraduate roles.
Undertake an element of triage, streaming patients to the most appropriate home visiting practitioner, or escalating or redirecting patients to alternative services when clinically appropriate.
Undertake face-to-face consultations with patients as an autonomous practitioner and using own clinical judgement, diagnose, treat, refer and or discharge patients within competence.
Undertake holistic assessment of wider care needs as appropriate.
Make direct referrals to primary, secondary and social services within locally agreed pathways, guidance and protocols.
Ensure that patients receive high quality clinical care, delivered in a timely manner.
Be an independent prescriber and safely supply and administer medicines.
Provide clinical advice to Administration staff where required.
Ensure complete and accurate documentation of each and every patient contact.
Work as an autonomous practitioner and as part of multi-disciplinary and multiagency teams in order to ensure patients needs are met.
Professional
Adhere to the HCPC or NMC (as appropriate) Standards of Conduct and Standards of Proficiency.
Ensure that professional practice adheres to organisational policies, procedures and guidelines.
Maintain a professional manner.
Maintain confidentiality with regard to information pertaining to patients and staff.
Ensure that the service interfaces with all other stakeholders in a professional and productive manner, providing an effective service to partner organisations and other service providers.
Act as a positive role model.
Develop a professional partnership relationship with the GP surgeries utilising the home visiting service.
Communication
Communicate effectively with patients and families regarding complex information about their care
Provide advice and information to patients, carers and their families where appropriate
Communicate effectively and work collaboratively with medical, nursing and allied health professionals to ensure delivery of a co-ordinated service.
Ensure accurate documentation record keeping in line with local policies and HCPC/NMC guidelines.
Promote and demonstrate effective communication networks within the organisation, with partner organisations and other service providers
Clinical Governance
Cooperate with all investigations and audits as required.
Adhere to North Hampshire Urgent Cares policies, procedures and guidelines.
Service Improvement
Contribute to quality improvement within the service through the identification and initiation of changes, which lead to better evidence based practice and improved standards of care
Participate in clinical audit identifying areas of best practice and areas for improvement.
Contribute to the setting and monitoring of standards of care.
Help develop the services available to the urgent care population to reflect identified needs
Educational/Personal Development
Contribute to the development and maintenance of an excellent learning environment.
Support clinical practice and development of knowledge/skills.
Adhere to professional registration requirements to maintain professional development, participate in supervision and revalidation in line with HCPC/NMC guidance.
Participate in defining own developmental plan to maintain and develop own clinical skills and ensure own professional development.
Undertake and complete all statutory and mandatory training, in line with NHUC requirements in particular for Basic Life Support/Intermediate Life Support, Information Governance, Infection Prevention Control, Safeguarding and conflict resolution.
To access regular peer support and clinical supervision.
Contribute to your own personal development and participate in an appraisal and regular performance reviews.
To support and coach peers, new colleagues, students and personnel on temporary placements.
Other
Demonstrate commitment to flexible working patterns, to meet the needs of the service and staff.
Operate NHUC vehicles in a professional manner at all times, being aware the post holder is visibly representing NHUC at all times while in use.
Maintain vehicle standards of cleanliness.
Person Specification
Skills
* Demonstrate excellence in the ability to assess and manage patient risk effectively and safely
* Ability to undertake remote consultations and triage to manage unplanned patient care appropriately
* Excellent interpersonal, verbal and written communications skills
* Time management and ability to prioritise workload
* Experience of EMIS Web
Knowledge
* Awareness of policy developments related to the delivery of primary care services including General Practice, Urgent Care, Clinical Governance, Quality & Outcomes Framework
* Understanding of evidence based practice including knowledge of national standards that inform practice (e.g. National Service Frameworks, NICE guidelines etc.)
* Understanding of their accountability arising from the HCPC/NMC Standards of Conduct and Standards of Proficiency.
* Good knowledge of Safeguarding both Adults & Children at Level 3
Qualities & Attributes
* An understanding, acceptance and adherence to the need for strict confidentiality
* Ability to use own judgement, resourcefulness and common sense
* Ability to work without direct supervision and determine own workload priorities
* Ability to work as part of an integrated multi-skilled team
* Able to work under pressure
* Able to work in a changing environment
* Able to use own initiative
Equality and Diversity
* Understanding of and commitment to equality of opportunity and good
* working relationships
* Supports and promotes equality and diversity
Other
* Flexibility of working hours / able to work at the desired times
* DBS Enhanced Level Check
Qualifications
* HCPC Registered Paramedic or NMC Registered Nurse
* Full MSc qualification in a related field OR recognition of Advanced Practice from the Centre of Advancing Practice
* Full Clean UK Driving Licence
Experience
* At least five years clinical experience working operationally in either a primary, urgent or emergency care setting
* Experience of providing whole episode of care to patients including independent prescribing, across all age groups including children and elderly
* Evidence of appropriate continuing professional development activity to maintain up-to-date knowledge
* Experience of autonomously assessing, diagnosing and managing a wide range of acute and subacute presentations, together with identifying holistic patient needs in a short timescale
* Evidence of working autonomously and as part of a team
* Proven ability to evaluate the safety and effectiveness of their own clinical practice
* Evidence of knowledge of Paramedic undergraduate training to enable the support of B7 Paramedics operating in the service.
* Experience of working in a Primary Care, Community, Triage and/or A&E setting
* Evidence of leadership and mentoring skills
* Experience of engaging external stakeholders
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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