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Service centre advisor - derby

Leicester
Auto Windscreens
Service
€25,000 a year
Posted: 18 June
The role

Service Centre Advisor

Responsibilities

  • Completion of general administration duties to support the Deployment Centre Supervisor, ensuring 100% compliance on all documentation.
  • Provide help and support to all colleagues and customers both internally and externally.
  • Ensure the efficient running of the network scheduling system by manually intervening where required and maintaining effective communication with external customers, Technicians, and the Deployment Centre Supervisor.
  • Provide operational information and feedback to relevant management teams.
  • Liaise closely through clear and timely communication with external customers, technicians and field management.
  • Assist with controlling and replenishing the consumable stocks for the relevant area.
  • Ensure Health and Safety processes are adhered to on all occasions.
  • Any other ad-hoc duties requested or advised by the Deployment Centre Supervisor or Area Service Manager.

Qualifications

  • Ability to work on own initiative and as part of a team.
  • Excellent communication skills both face-to face and via the telephone.
  • Able to demonstrate a good level of competence in planning and organizing own workload.
  • Flexible approach to work demands.
  • Proactive self-motivator and able to work on own initiative.
  • Proficient IT skills
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