Overview
Slough Borough Council
JOB TITLE: RRR registered manager
RESPONSIBLE TO: Group Manager – Short Term Services
RESPONSIBLE FOR: Compliance Officer, Reablement Team Leaders & Reablement Assistants
The purpose of the service is to provide home based support and reablement/rehabilitation for clients, who are 18 years and over, to maximise their independence and reduce dependence.
The Reablement Registered Manager will manage and have overall responsibility for the regulated function of the Reablement service ensuring operational day to day service coordination, compliance and service development.
Main Responsibilities
1. The Registered Manager will be the CQC registered manager for the Reablement service.
2. The Registered Manager will ensure the service policy and procedures are fit for purpose and are followed by staff within Reablement.
3. The Registered Manager will ensure staff within the service have undertaken training and development to keep up to date with the legislation and national guidance.
4. The Registered Manager will ensure the service is maintaining full and accurate records and reporting systems in accordance with regulatory requirements.
5. The Registered Manager will manage and record complaints and incidents.
6. The Registered Manager will ensure a consistent and effective audit regime is in place and evidence reflection and learning from findings.
7. The Registered Manager will be prepared to work flexibly to ensure the safe delivery of the service
8. The Registered Manager will promote the rights of each client and keep their wishes at the center of care plans followed with the service.
9. The Registered Manager will ensure that processes and procedures are in place so that prior to each a Reablement service commencing, appropriate risk assessments have been completed.
10. The Registered Manager will ensure that processes and procedures are in place so that each client in the service has an individually tailored care and support plan which has been created collaboratively promoting the individual’s dignity and privacy.
11. The Registered Manager will ensure that information is available to clients, and where appropriate their families, with information about the service so that they are clear about what to expect and how they can raise any concerns.
12. The Registered Manager will apply excellent communication skills with clients, their families and representatives, staff and other health and social care professionals to deliver high quality Reablement services
13. The Registered Manager will ensure that all information about clients and their families is held securely by the service
14. The Registered Manager will ensure there are enough suitably qualified staff are allocated appropriately to meet service needs at all times
15. The Registered Manager will ensure the policy and procedures in relation to managing absence, disciplinary, capability and grievance matters are enacted where necessary
16. The Registered Manager will provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles. Carry out annual appraisals and monitoring of staff performance
17. The Registered Manager will ensure measures are in place so that all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when staff are sick or absent.
18. The Registered Manager will represent the Reablement service in health Integration meetings in a professional manner ensuring alignment to the aspirations and values of the service
Personal Specification
Experience
* 1.1 Experience of working with adults and older people with chronic conditions and complex co-morbidities as a registered manager of a community service
* 1.2 Experience in community care/rehabilitation /Reablement Essential √√ A, I
* 1.3 Experience of leading a team, managing staff, resources Essential √√ A, I
* 1.4 Experience of working in a multidisciplinary team and interagency
* 1.5 Community care experience with the ability to identify changes in clients condition and to take appropriate action
* 1.6 Experience of coping with changing priorities and pressures within care management services
* 1.7 Experience of working in partnership with related professionals to achieve client focused goals.
Knowledge
* 2.1 Knowledge of current policy and procedures relevant to service area with the awareness of how audit is used to improve and raise standards of a service Essential √√ A, I
* 2.2 Sound professional knowledge base in relation to community care and safeguarding, including legislative context and initiatives Essential
* 2.3 Knowledge of relevant legislation and an awareness of its impact on client group Essential √√ A, I
* 2.4 Knowledge of assessment processes, eligibility outcomes and care planning.
* 2.5 Ability to manage staff, provision of care, team’s caseload of clients and managing shifts
* 2.6 Understanding of the importance of IT and systems to the delivery of an effective contact service
* 2.7 Ability to manage a complex and constantly changing workload of community care and non-clinical duties demonstrating excellent timemanagement, prioritisation and organisational skills.
* 2.8 Ability to work effectively under pressure with frequent interruptions
* 2.9 Able to organise and plan staff rotas and make best use of available staff resource
* 2.10 An understanding of budgetary issues and strategies and ability to contribute to expenditure monitoring
If you are interested in this role please do reach out to me via email or telephone!
amberrayment@carringtonblakerecruitment.com
020 753 766 07
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