Would you like to work for Mitie? Do you have a driving license? We are looking for a candidate for an Area Support Officer who can travel and cover sites in Truro, Callington, Bude, and Plymouth. Job Overview
* Protect our customer's property, people, and assets by providing security services in accordance with published Assignment Instructions (AI's) and any updates.
* Deliver results that meet or exceed Key Performance Indicators / Service Level Agreements to help retain the contract.
* Undertake additional training for continuous self-development.
Main Duties Operations
* Ensure compliance with all policies, legal, and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law.
* Complete all tasks on site as defined in the Assignment Instructions.
* Review and suggest improvements to the Assignment Instructions to enhance service quality.
* Obtain and wear required licenses such as Security Guarding or Door Supervision, CCTV PSS SIA License, and complete other contractual courses.
* Comply with legal obligations and safety requirements.
* Follow instructions and procedures diligently.
* Work systematically and methodically.
Training
* Complete all required competency training satisfactorily.
* Undertake additional training for self-development as directed.
* Use technology to meet work objectives and develop expertise through ongoing professional development.
* Renew licenses at least 16 weeks before expiry.
Security and Health & Safety
* Report any hazards or potential hazards immediately.
* Stay alert to threats or changes and act appropriately to prevent disruption, loss, or damage.
* Maintain professionalism in challenging situations.
* Document incidents accurately for reports.
* Adhere to schedules and demonstrate commitment to Mitie and the client.
* Ensure check calls are made as scheduled.
* Report incidents to emergency services and the Communication Centre.
What we are looking for
* Previous Security Experience
* SIA License
* SC Clearance (desirable)
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