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Hr & training shared services coordinator (hybrid)

Lincoln
The Orders of St John Care Trust
Service coordinator
Posted: 1 June
Offer description

People Shared Services Co-ordinator - 1st Line

Location: Eyre Court, Whisby Way, Lincoln

Salary: £27,009.50 per annum

Hours of work: 37.5 hours per week, hybrid working (two days per week on-site)

About the role:

To support the Shared Service function with the full range of HR, Training & Recruitment administrative duties for the Trust. In addition to support the Operations Centre generally by contributing to the efficient and effective running of the office.

Key responsibilities include:

* To take responsibility for ensuring accurate and correct employee training information is inputted on to HR.NET, including creating and closing course sessions.
* Reviewing and promoting upcoming training courses and maintaining course waiting lists.
* Secure and book suitable training venues and locations for larger training events.
* Prepare Training Materials for Care Certificate Courses.
* Reporting for E-learning and prepare and distribute certificates of completion.
* To act as first point of contact for all HR and Training related queries, including but not limited to updating and publishing the Annual Training schedule.
* To act as point of contact for external Training suppliers, for example First Aid, H&S, Moving & Handling and Minibus.
* Support the applicant to employee onboarding process, ensuring starter forms are provided to payroll according to county deadlines.
* Provide Super User support and advice for applicants and hiring managers using the recruitment system.
* Maintain HR systems with changes or user set ups.
* Maintain HR Shared drive, HRIS and Paper personnel files.
* Administering the employee lifecycle; including but not limited to starters, changes to terms and conditions, transfers and leavers processes.
* Requesting and providing employment references.
* To support the development and implementation of Shared Services through HR & Training administration process improvement.
* Any other duties as delegated by the Shared Service Team Lead.

About you:

* Excellent telephone manner
* Able to undertake substantial amounts of routine administration including drafting non-standard letters etc.
* The ability to form positive relationships with colleagues.
* Be able to communicate effectively and efficiently.
* Have excellent time management skills.
* The ability to work as part of a team and promote harmonious relationships.
* Able to recognise and respect the contributions of other staff and act supportively.

About the benefits:

* 25 Days Holiday plus 8 bank holidays
* NEST Pension
* Life Assurance
* Free onsite parking
* Development and progression opportunities
* Access to blue Light card offering you discounts on shopping, days out, restaurants and much more

#HO

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