Collections Administrator Full Time - Office Based Nr Brixworth 1 Year Maternity Cover £25,000 per annum Are you a meticulous administrator who is organised, and driven by doing the right thing for customers? We're looking for a Collections Administrator to join the Collections Operations team for a one-year maternity contract. Collections Administrator, what you'll be doing Administering payment plans Dealing with customers via phone, email, letters, and SMS Implementing the administration of payment solutions Managing inbound and outbound communications with customers and Debt Management Companies Accurately updating customer records Administering system-based trace instructions Making sure every interaction meets regulatory, data protection, and conduct standards Collections Administrator, what we're looking for A detail-focused approach with good admin skills A commitment to treating customers fairly Ability to follow processes while using good judgement Comfortable working in a regulated environment (or keen to learn) Collections Administrator, Benefits Supportive team environment with clear processes A role where compliance and customer care truly matter Opportunity to build experience in a regulated financial services setting If you're organised, customer-focused, and ready to make a real impact, we'd love to hear from you. Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance, IT, Sales & Digital Marketing divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit