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Pathway coordinator - community neurodevelopmental

Preston (Lancashire)
Lancashire Teaching Hospital NHS Foundation Trust
Coordinator
€47,500 a year
Posted: 20h ago
Offer description

A Vacancy at Lancashire Teaching Hospitals NHS Foundation Trust.

The Community Neurodevelopmental Paediatrics (CNP) service is undergoing major development, and this role offers a pivotal opportunity to shape how children and young people access high‑quality assessments and ongoing community paediatric support. As the CNP Project Manager, you will coordinate multiple projects, drive improvements in pathways, and ensure families receive timely and effective care across Trust sites.

This role is ideal for a highly organised, proactive professional who can work confidently across clinical, administrative, and senior management teams. Your project coordination skills will support service improvement, manage key pieces of work, track performance, and help meet national standards.


Key Responsibilities


1. Project & Programme Coordination

* Establish, maintain and monitor project management plans, ensuring milestones, risks and dependencies are clearly documented and tracked.
* Facilitate project meetings, preparing agendas, capturing minutes, actions and following up progress.
* Provide comprehensive project management support across multiple concurrent CNP projects, ensuring delivery against deadlines.
* Work with clinical teams to monitor variances from delivery plans and contribute to resolution of issues and delays.
* Maintain organised, accessible and up‑to‑date project documentation.
* Communicate project progress in accordance with agreed communication plans.


2. Performance, Data & Reporting

* Analyse and produce a range of reports required to manage CNP programme performance.
* Coordinate accurate and timely data submissions to ensure the Trust meets monthly ICB contractual obligations.
* Develop and maintain procedures to ensure accurate, timely and compliant processing of patient and pathway data.
* Conduct monthly data validation, ensuring accuracy and integrity of recorded information.
* Investigate anomalies, identifying root causes and implementing corrective actions.
* Support the Specialty Business Manager and Service Manager in the production of monthly KPIs and narrative reports.
* Proactively identify emerging operational issues and highlight risks to ensure KPI delivery.


3. Administrative & Operational Support

* Build and maintain strong relationships with clinical teams, administrative staff and key stakeholders across CNP and the wider Trust.
* Produce high‑quality written documents, reports, process maps and presentations using Microsoft Office.
* Present routine and complex information to groups of varying size and seniority.
* Ensure safe, GDPR‑compliant handling and transfer of confidential patient information.
* Attend and support internal and external meetings, including SEND, ICB and multi‑agency forums.
* Lead and support the application of governance, control and risk management systems (including DATIX).
* Ensure compliance with Trust policies and maintain accurate administrative records.


4. Organisational Culture & Stakeholder Engagement

* Promote and embed Trust values (Caring & Compassionate, Recognising Individuality, Seeking to Involve, Building Team Spirit, Taking Personal Responsibility).
* Provide excellent administrative support to clinical and admin teams, ensuring seamless operational flow throughout the patient journey.
* Develop partnerships with internal and external organisations to support innovation and project delivery.
* Attend relevant meetings and contribute to divisional objectives and strategic priorities.
* Work collaboratively with commissioners, external providers and partner agencies to keep agreed proposals on track.


5. People Management & Team Leadership

* Support and lead administrative teams including Medical Secretary Team Leaders, CNP Practitioners and community paediatrics admin staff.
* Contribute to recruitment, selection, induction and retention of staff.
* Ensure staff have clear development plans and access to training opportunities.
* Promote an open, supportive culture that encourages responsibility, staff growth and continuous improvement.
* Prioritise personal and team workload to accommodate changing operational demands.


Governance & Professional Standards

* Maintain high standards of probity and compliance with Trust policies, Health & Safety, Standing Financial Instructions and Information Governance requirements.
* Adhere to confidentiality, GDPR and the Data Protection Act at all times.
* Use DATIX and risk management systems appropriately.
* Promote a culture of openness, learning and continuous service improvement.
* Uphold equality, diversity and inclusion in all aspects of work.
* Raise concerns promptly in line with the Trust’s whistleblowing policy.


Role Requirements

* Ability to work autonomously, using initiative to manage a complex and varied workload.
* Strong IT and data analysis skills, including MS Office and relevant Trust systems.
* Excellent written and verbal communication skills.
* Highly organised with the ability to work under pressure and to tight deadlines.
* Flexibility to work across Trust sites as required.
* Commitment to the Trust’s values and to delivering high‑quality services for children, young people and families.

This advert closes on Tuesday 31 Mar 2026.

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