Job Description
Are you looking for a dynamic role where every day brings new challenges and opportunities to make a difference? Look no further! Brook Street Ltd is thrilled to present a fantastic opportunity for a Court Usher (Admin Assistant) at the prestigious Salisbury Law Courts (SP2 7EP).
Why Join Us?
1. Meaningful Work: As a Court Usher, you'll play a vital role in ensuring the smooth functioning of the courts, contributing to the administration of justice.
2. Collaborative Environment: You'll have the chance to work both independently and as part of a supportive team, fostering professional growth and camaraderie.
3. Cutting-Edge Technology: Embrace the future of legal proceedings by working with advanced IT systems, including remote video hearings and courtroom technology.
Position Details:
4. Location: Salisbury Law Courts (SP2 7EP)
5. Contract Type: Full-time temporary, offering flexibility and stability.
6. Work Hours: Monday to Friday, 09:00-17:00, allowing for a healthy work-life balance.
7. Pay Rate: £11.44 per hour.
Key Responsibilities:
8. Engage with court users and members of the public in a courteous and professional manner.
9. Demonstrate proficiency in IT, managing remote video hearings, coordinating with prisons, and handling recording equipment.
10. Utilise Cloud Video Platform technology to facilitate remote attendance at court proceedings.
11. Perform general administrative duties during non-court hours, ensuring operational efficiency.
12. Collaborate closely with adjudicators and court sections, fostering effective communication and coordination.
Desired Competencies:
13. Politeness and helpfulness towards all customers, internal and external.
14. Maintain composure and tactfulness when faced with challenging situations.
15. Display awareness of customer needs, delivering efficient and polite service.
16. Communicate important information promptly and clearly, with honesty and tact.
17. Foster a culture of inclusivity and teamwork, valuing diversity and differences.
18. Address unacceptable behaviour constructively, promoting a positive work environment.
19. Approachable, non-judgemental, and respectful in interactions, maintaining confidentiality and fairness.
20. Comfortable with public speaking
21. Previous administrative experience is desirable but not essential
The position is subject to an Enhanced DBS check and 3 year's referencing.